Consumer information and resources
Learn how to safely access and use different health products in Australia.
Explore this page to:
- get advice for using health products in everyday life including when travelling, buying and importing them
- find the rules for accessing health products such as vapes
- stay updated with shortages and alerts
- get product safety information
- search for product information in our databases
- report issues with health products
- get to know us, including what products we regulate.
Products in everyday life
Get information for using products in your everyday life, including when travelling, buying and importing products.
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Travelling with medicines and medical devices
Whether you're leaving Australia for a holiday or coming to Australia to see the sights, it's recommended that you take your medicines or medical devices with you. -
Buying medicines and medical devices online
See our information and video on the risks of buying health products online. -
Importing a medicine or medical device
Australia has rules on importing medicines and medical devices. -
Appropriate use of disinfectants: information for consumers, health professionals and healthcare facilities
We have identified disinfectants as being critical in preventing the spread of COVID-19. This information provides advice on how to use disinfectants properly.
Report a product
Report product issues including side effects, defects, illegal imports and non-compliant advertising.
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Reporting adverse events for consumers
How to report a side effect, reaction or other problem with a therapeutic good. Your report can help keep others safe. -
Report a medicine or vaccine defect
Use this form to report defects that you think have arisen during manufacture, storage or handling of a medicine or vaccine. -
Report a perceived breach or questionable practices
Use this form to report a perceived breach of the Therapeutic Goods Act, counterfeit products or questionable practices in relation to therapeutic products.
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Report non-compliant advertising
Use this portal to report a non-compliant advertisement for a medicine, medical device or any other type of therapeutic good.