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Reporting adverse events for consumers

How to report a side effect, reaction or other problem with a therapeutic good. Your report can help keep others safe.

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Choose an option below to make a report. If you’re not sure which applies to you, choose the best option and we will check the report when we get it. 

Read Reporting adverse events to find out more about making a report.

Report a medicine or vaccine adverse event

  • Phone

    Call 1300 633 424 Monday to Friday, 9am to 5pm AEST. A registered pharmacist will give advice about your issue with a medicine or vaccine. This service is free to Australians. 

  • Online

    Make a report through the Adverse Event Management System. Give as much information as you can. 

Report a medical device incident

  • Online

    Make a report through the Medical Device Incident Report system. Give as much information as you can. 

    If you need help to make a report, call 1800 809 361 or email iris@health.gov.au.

Other reports

You can make reports for other issues related to medicines, vaccines and devices. 

This includes suspected illegal importation, manufacture, supply, commercial possession or advertising of vapes and vaping goods. 

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