Report a problem
Understand why reporting issues with medicines and medical devices is important, and how to do it.
What you can report
You can report issues with therapeutic goods such as:
- Adverse events (side effects and problems): Unintended and sometimes harmful problems linked to medicines, vaccines, or medical devices.
- Product defects: Problems with how the product is made, stored or handled, such as faulty packaging or device faults.
- Counterfeit products: Suspected fake medicines or medical devices.
- Non-compliant advertising: Promotional materials that don't meet advertising standards for therapeutic goods.
- Questionable practices or breaches: Activities that may break the law, such as selling unapproved products or importing goods without permission.