We will have limited operations from 15:00 Wednesday 24 December 2025 (AEDT) until Friday 2 January 2026. Find out how to contact us during the holiday period.
Clear labelling and responsible advertising are important to ensure consumers use OTC medicines safely and appropriately.
OTC medicine labels include essential details like ingredients, usage instructions, and any required advisory statements.
We carefully evaluate the labels and product names of OTC medicines to make sure that they meet requirements and are not misleading.
Advertising must be truthful, not misleading, supported by evidence, and comply with specific requirements. We monitor advertising to ensure compliance with these rules.
Advertising is allowed for most OTC medicines. However, many OTC medicines that require a consultation with a pharmacist are not allowed to be advertised to the public.
You must meet certain obligations to legally supply therapeutic goods in Australia. This section contains guidance and information specific to OTC medicines. You may also have to meet obligations that apply to all medicines and all products.