If you have exported therapeutic goods that are the subject of a recall in Australia:
include export customers in the communications strategy that you provide us in Step 7 of the recall procedure
provide the overseas recipients with a written notice as soon as practicable.
Exporters of consumer products
Within ten days of beginning a safety-related recall action of consumer products in Australia, you are required to notify:
any overseas recipients
the Australian Government Minister for consumer safety (about the overseas supply).
This requirement is in addition to notifying the Minister about the recall within 2 days of taking recall action in Australia and is stated in the Competition and Consumer Act 2010 (section 128 (4)).
The Department of Health and Aged Care acknowledges First Nations peoples as the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to all Elders both past and present.