Request to cancel an ARTG entry

Only submit a cancellation request if your product is no longer being supplied, imported, or exported in Australia.

Annual charges and cancellations

Deadline for requests

To avoid the next year’s annual charge, submit your request before 5:00 pm, 30 June. Requests received after this will incur the next financial year’s fee

An annual charge for the current financial year remains payable after an entry has been cancelled.

Annual charge exemption

An entry that has pre-qualified for an annual charge exemption in a given financial year will not pay an annual charge for that financial year unless it generates greater than $0 turnover.

How to cancel

Online form

After logging into the TGA Business Services (TBS) portal, you can submit cancellation requests if you are the sponsor and have the submitter system role. Agents cannot request cancellations on behalf of a sponsor.

Select the ARTG entry Cancellation link in the Applications menu.

Before you can select the ARTG entry(ies) you wish to cancel, you must read and Accept the Conditions of Use.

If you accept, a list of ARTG entries for your organisation will be displayed.  Select each entry you wish to cancel and press Submit.

A dialogue box will appear with your selections. Select Yes to proceed with the cancellation.

Timeframe

Cancellations lodged in TBS are processed within 5 business days.

Help

If you don’t have access to TBS, you can:

• register for access by following the instructions at TGA Business Services: getting started with the TGA.
• use our paper-based form to request a cancellation.

If you are experiencing any difficulties cancelling your ARTG entries in TBS, contact the TGA Business Services helpdesk.

Cancel using a paper form

Download and complete the Request to cancel an ARTG entry form (PDF or DOCX), then send it to TGA Business Services.

Help

Publication of cancellations

All ARTG cancellations (including sponsor‑initiated ones) are published on the TGA website or in the Government Gazette, as required by law.