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Manage a recall
Information about how recalls are regulated and what sponsors and manufacturers need to do.
A recall action is an action taken to resolve a problem with a therapeutic good already supplied in the market for which there are issues or deficiencies in relation to safety, quality, efficacy (performance) or presentation.
- PageRecall actions databaseSearch for recall information in the System for Australian Recall Actions (SARA) database.
Guidance and resources
- GuidanceUniform recall procedure for therapeutic goods (URPTG)Information about the new online form for the notification of recall and non-recall actions
- FormsUniform Recall Procedure for Therapeutic Goods (URPTG) templatesTemplates to help with communications under the uniform recall procedure for therapeutic goods
Contact details for enquiries about product recalls
If your enquiry is not about product recalls, see: Contact the TGA
When providing information about recalls to the TGA, please do not provide the names of individual patients.
Privacy information
For general privacy information, go to Privacy.
The TGA collects personal information about surgeons so that it can contact surgeons about recalls and actions related to recalls. This collection is authorised under Australian Privacy Principle 3.6(b), Schedule 1 of the Privacy Act 1988).
recalls@health.gov.au | |
Phone |
Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:
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Fax | +61 2 6203 1451 |
Postal address | Recalls Manufacturing Quality Branch Therapeutic Goods Administration PO Box 100 Woden ACT 2606 Australia |
Street address (for deliveries) |
Therapeutic Goods Administration 27 Scherger Drive Fairbairn ACT 2609 |