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What is the problem?
Sanofi-Aventis Healthcare Pty Ltd T/A Sanofi Consumer Healthcare, is recalling the below products due to the potential presence of a glass fragment within the bottle (not within the tablets).
| Product | ARTG | Batch Numbers | Expiry Dates |
|---|---|---|---|
| Nature’s Own Glucosamine Sulfate with Chondroitin (320 pack) | 351737 | 1662937 | April-2028 |
| Nature’s Own Magnesium Glycinate 1150mg (300 pack) | 464493 | 1665576 | April-2028 |
This problem only affects the batch numbers listed above; no other batches are impacted. The impacted batches have been supplied since 7 May 2026.
What are the risks?
There is a risk of users being cut when handling the product, and it could also be harmful if accidentally swallowed.
What should I do?
- Return the product to the place of purchase for a refund, or contact Customer Care on 1800 451 453 or via recallchc@sanofi.com to arrange return of the affected product and a refund.
Further information
Please contact Sanofi Consumer Healthcare on 1800 451 453 for further information.
Reporting problems
Consumers and health professionals are encouraged to report problems with medicines or vaccines. Your report will contribute to our monitoring of these products.
The TGA cannot give advice about an individual's medical condition. You are strongly encouraged to talk with a health professional if you are concerned about a possible adverse event associated with a medicine or vaccine.