Consumers and health professionals are advised that NET Remedies, in consultation with the TGA, is recalling all unexpired aqueous-based products produced between August 2017 and April 2018 with Batch numbers AUS-070115x through AUS-83118x due to possible microbial contamination.
During a routine audit of the overseas manufacturing facility by the US Food and Drug Administration, a small percentage of these products were found to contain microbial contamination.
It has been identified that a fault in the water filtration system from the North Carolina manufacturer resulted in four batches being contaminated by Pseudomonas spp.
Using a NET Remedies product that contains microbial contamination could result in infections that may require medical intervention, and possibly infections that could be life threatening to certain individuals.
Information for consumers
If you have any NET Remedies homeopathic products with Batch numbers AUS-070115x through AUS-83118x, do not use them. Return them to the place of purchase for a refund.
If you have any questions or concerns about this issue, contact the place of purchase. Alternatively, you can contact NET Australia directly by phone on 07 4636 6000 or email at firstname.lastname@example.org.
Information for health professionals
Please be aware of the above issue and advise patients accordingly if they seek advice.
The TGA cannot give advice about an individual's medical condition. You are strongly encouraged to talk with a health professional if you are concerned about a possible adverse event associated with a medicine or vaccine.
Update 28 February 2020: Added batch numbers to statement
The Department of Health and Aged Care acknowledges First Nations peoples as the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to all Elders both past and present.