Making Life Easy forearm crutch
Making Life Easy and Independent Living Superstore Pty Ltd (MLE) is recalling some batches of the MLE Forearm Crutch Ergo Grip (Tall and Adult).
Consumers, health professionals and retailers are advised that Making Life Easy and Independent Living Superstore Pty Ltd (MLE), after consultation with the TGA, is recalling some batches of the MLE Forearm Crutch Ergo Grip (Tall and Adult).
A potential fault in the plastic component that links the arm cuff with the crutch stem in the affected batches has led to reports of the arm cuff separating from the crutch.
While no injuries have been reported, breakage of the plastic component during use could result in user injury due to a fall.
The affected batch numbers are:
- MLE Forearm Crutch Ergo Grip Tall
- 251097-1202-1
- 251097-1203-1
- MLE Forearm Crutch Ergo Grip Adult
- 234354-1202-1
- 234354-1203-1
The batch number can be found on a white sticker affixed to the leg of the crutch just below the hand grip.
Information for consumers
If you have an MLE Forearm Crutch from one of the affected batches, return it to the place of purchase or rental for a refund or replacement.
Alternatively, you can call the MLE toll-free customer service line on 1300 653 279 (select option 4) between 8am and 4:30pm AEDST to arrange the return of the affected product and a refund.
If you think you may have an MLE Forearm Crutch from one of the affected batches but cannot confirm the batch number, phone the MLE customer service line.
Information for health professionals and retailers
MLE contacted retailers previously, requesting that MLE Forearm Crutches from the affected batches be withdrawn from sale. That request has now been expanded to a precautionary consumer-level recall. No injuries have been reported.
If you still have MLE Forearm Crutches from one of the affected batches in stock, do not sell, rent or provide them to consumers. Check all stock, including storerooms and hire pools and isolate any products from the affected batches.
MLE has written to retailers outlining the process for returning affected stock.
Reporting problems
Consumers and health professionals are encouraged to report problems with medical devices. For more information see the TGA Incident Reporting and Investigation Scheme (IRIS).
The TGA cannot give advice about an individual's medical condition. You are strongly encouraged to talk with a health professional if you are concerned about a possible adverse event associated with a medical device.