KayserBetten Safe Surround Genie Bed

Medifab is conducting a product correction for the KayserBetten Safe Surround Genie Bed. The hand control will be replaced with an auto-locking model to prevent unintended bed movement. This bed is designed for children and adults who need extra protection because they can move into unsafe positions during the night.

Product details

What is the problem?

The original hand control does not lock automatically after use. If it is not locked with the key while the user is unattended, someone could mistakenly use the hand control and accidentally move the bed. 

What are the risks?

This could trap a person and cause serious injury or death. Two deaths have been reported overseas. No incidents have been reported in Australia to date. 

What should I do?

If you have this bed contact Medifab at 1300 543 343 to arrange an appointment to replace the hand control. 

Until the new Auto-Lock hand control is fitted, whenever the user is unattended, follow these interim safety measures:

• Move the sleeping platform to a level position and its lowest height.
• Lock all hand control functions using the key.
• Close the bed doors.

Please ensure that family members, caregivers, healthcare staff, and anyone else who may operate the bed understand the interim safety measures. 

Further information

Please contact Medifab on 1300 543 343 or at solutions@medifab.com for further information.

Reporting problems

Consumers and health professionals are encouraged to report problems with medical devices. Your report will contribute to our monitoring of these products. For more information see the TGA Incident Reporting and Investigation Scheme (IRIS).

The TGA cannot give advice about an individual's medical condition. You are strongly encouraged to talk with a health professional if you are concerned about a possible adverse event associated with a medical device.