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| Level: | Consumer |
|---|---|
| Class: | I |
| Reference: | RN-2008-0750 |
| Date agreed: | 15 September 2008 |
| Product: | SOFT cold hot pack (label on product) sold as OAPL professional reusable hot and cold pack |
| ARTG number: | 130191 |
| Sponsor: | Orthopaedic Appliances Pty Ltd |
| Contact: | 1800 033 207 Customer service |
| Reason: | This product contains the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol). |
Classification system:
Class I defects are potentially life-threatening or could cause a serious risk to health.
Class II defects could cause illness or mistreatment, but are not Class I.
Class III defects may not pose a significant hazard to health, but withdrawal may be initiated for other reasons.
Class I & II recalls are considered to be safety related recalls.