OneTouch Verio Blood Glucose Meter System kits manufactured by LifeScan Inc, USA. (Multiple serial numbers affected)
The first five letters of serial device numbers that may be affected by this recall
Johnson & Johnson Medical Pty Ltd
1800 543 372 - OneTouch customer care line
Additional devices have been identified as being affected by the 'Error 2' message.
Users are experiencing repeated 'Error 2' warning messages when used in conditions of high temperature and/or humidity due to contamination on one of the meter's components, which occurred during the manufacturing process.
If you have a OneTouch Verio Blood Glucose Meter with a serial number which begins with the first 5 letters listed above, please call the OneTouch customer care line to have the meter returned and replaced.
Class I defects are potentially life-threatening or could cause a serious risk to health.
Class II defects could cause illness or mistreatment, but are not Class I.
Class III defects may not pose a significant hazard to health, but withdrawal may be initiated for other reasons.
Class I & II recalls are considered to be safety related recalls.
The Department of Health and Aged Care acknowledges First Nations peoples as the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to all Elders both past and present.