Reporting problems

Report an adverse reaction to a medicine

For prescription, over-the-counter and complementary medicines and vaccines, reports can be made:

• by post, fax or email using the 'Blue card'
• by phone, for consumers, to the Adverse Medicines Events line on 1300 134 237
  This phone-in service, provided by the Mater Hospital, Brisbane, is available for members of the general public who suspect they have experienced an adverse medicine event. The service forwards reports of suspected adverse reactions to the TGA.
• online using TGA eBusiness Services

Also see: Reporting medicine problems

Report a medicines deficiency or defect

For deficiencies or defects of medicines that may have arisen during manufacture, storage or handling, reports can be made:

• using the medicine problem report form

Report a problem with a medical device

For medical devices, including in vitro diagnostic medical devices, reports can be made:

• by health professionals and consumers
• by medical device manufacturers or suppliers

Also see: Reporting medical device problems

Contact details for enquiries about reporting problems

Contact the TGA Office of Product Review with enquiries about suspected adverse reactions, problems or incidents with medicines and medical devices.