Reporting problems

26 January 2016

safetyDo not call the TGA in an emergency - for urgent medical help call 000. If you have experienced an overdose or suspected poisoning, call the Poisons Information Centre, 24 hours a day on 13 11 26.

If you think you might be experiencing an adverse event seek advice from a health professional.

Click or tap the sections below to find forms, information and contact links:

Consumers

Make a report online

I would like to report:

There are ways of reporting other than making a report online, including making reports via email. More information is available in Contacts and links below.

Find information

For general privacy information, visit the Privacy page.

Contact and links

Health professionals

Make a report online

I would like to report:

Reporting can include adverse events involving unapproved therapeutic goods accessed through the Special Access Scheme, as part of a clinical trial or accessed from an Authorised Prescriber.

There are ways of reporting other than making a report online, including making reports via email. More information is available in Contacts and links below.

Find information

For general privacy information, visit the Privacy page.

Contact and links

Industry

About reporting

The TGA relies on the public, health professionals and industry to report problems with medicines or medical devices - this allows us to identify and respond to safety matters.

If you are telephoning us to report a problem, please call between 9am to 5pm, Monday to Friday.

Consumer phone numbers

  • Speak to a pharmacist from NPS Medicinewise about a side effect of a medicine or vaccine on 1300 134 237
  • Speak to the TGA about a side effect or defect of a medicine or vaccine on 1800 044 114
  • Speak to the TGA about a problem with a device on 1800 809 361

Privacy

For general privacy information, visit the Privacy page.