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TGA key performance indicators: July to December 2014

Version 1.0, January 2015

10 March 2015

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Version history

Version Description of change Author Effective date
V1.0 Original publication TGA January 2015

TGA key performance indicators

As a part of the Department of Health, the TGA safeguards and enhances the health of the Australian community through the effective and timely administration of the Therapeutic Goods Act 1989, through which the Australian Government aims to:

  • ensure that therapeutic goods are safe, effective and of high quality
  • participate in international harmonisation and work sharing
  • continue the therapeutic goods reform process.

We are guided by the TGA Strategic Statement 2012-2015 in delivering these outcomes.

Our performance against our broad strategic intent is measured through eight key performance indicators (KPIs):

  1. Stakeholder communication, education and satisfaction
  2. Premarket business operations
  3. Postmarket business operations
  4. Organisational health
  5. Financial performance
  6. Statutory obligations
  7. International cooperation
  8. Decision making.

The KPIs and the specific measures that are used to report against each KPI have been endorsed by the Australian Therapeutic Goods Advisory Council, following consultation with the TGA Industry Consultative Committee.

This KPI report covers aspects of our performance between July and December 2014.

Progress has been made in a number of areas since the last KPI report. In particular, there has been continued improvement in our performance in our stakeholder communication, education and satisfaction. There were also several significant outcomes in our efforts towards greater international harmonisation, information sharing and cooperation.

Detailed measures of our pre- and postmarket business activities are documented in our Half-yearly performance reports, which are provided to members of the TGA Industry Consultative Committee and published on the TGA website.

TGA key performance indicators cover

Book pagination