Have your say to help improve the TGA website

We’re working on a project to make it easier for all users to find the information and services they need on our website – and we want your input.

Submit your survey feedback

Take our online survey to share your thoughts on how we can improve the structure of this website to help you find the information and services you need more easily.

Take the survey

Your feedback is essential to shaping a user-friendly website that works better for everyone.

Join our user research group

If you’d like to participate in other user research activities about digital projects for the TGA and the Office of Drug Control, you can sign up for our user research group.

Your insights and feedback help us create better digital experiences that meet your needs.

About the information architecture (IA) project 

The TGA Website Information Architecture (IA) Enhancement project aims to improve the website’s navigation and to help users find the information and services they need more easily.

We are reviewing how content is grouped and labelled, streamlining how users interact with key sections, and exploring ways to deliver a more seamless user experience.

What is information architecture (IA)?

Information architecture is the underlying blueprint of how information is organised and structured to help people to find, understand and use that content.

It’s not just about navigation or creating a sitemap. Information architecture focuses on understanding user needs, organising content, and labelling it in a way that makes sense for users.

A website IA focuses on:

• content organisation, grouping, navigation labels, and pathways
• relationships between different content types. 

Key elements of an IA include:

• Structure: Establishing a logical system to order, categorise and prioritise information, and structuring content to align with user’s goals and expectations of information structure to make content easy to find and understand.
• Organisation: Grouping similar information together to create meaningful units, such as topics, themes, or tasks.
• Labelling: Using clear and concise language to create consistent labels for web pages, filters and navigational text.