Consumers and health professionals are advised that Mobility Plus, in consultation with the TGA, is undertaking a recall for product correction of Crocodile size 3 walkers.
Crocodile size 3 walkers are two-armed, wheeled walking aids for use by children with disabilities.
It has been identified that the bolts securing the handles on Crocodile size 3 walkers could break and potentially cause a handle to dislodge. If this happens, the child could fall.
To address this problem, the sponsors are replacing the affected bolts.
Please note that only size 3 Crocodile walkers are affected by this issue.
Information for consumers
If a child you care for uses a Crocodile size 3 walker supplied by Mobility Plus, you will be contacted by them to arrange for the fitting of the new bolts.
If you are not contacted or have any questions or concerns about this issue, contact the retailer from which you purchased the walker or phone Mobility Plus on 03 9495 1955.
Please note, the TGA is aware that an additional sponsor, R82 Australia, has also undertaken a recall for product correction of this device. This action was taken without notifying the TGA.
If a child under your care uses a Crocodile 3 walker supplied by R82 Australia, you will be provided with replacement bolts and instructions on how to fit them.
If you believe you have purchased a Crocodile 3 walker that has been supplied by R82 Australia and have not been contacted or have any questions or concerns about this issue, contact the retailer from which you purchased the walker or phone R82 Australia on 02 8213 6666.
Information for health professionals
If you are treating a patient who uses a Crocodile size 3 walker, please make sure their caregivers are aware of this issue.
If they have not been contacted to arrange for the fitting of the new bolts, advise them to contact the retailer from which they purchased the walker or the relevant sponsor (see ‘Information for consumers’ for contact details).
Consumers and health professionals are encouraged to report problems with medical devices. Your report will contribute to the TGA’s monitoring of these products. For more information see the TGA Incident Reporting and Investigation Scheme (IRIS).
The TGA cannot give advice about an individual's medical condition. You are strongly encouraged to talk with a health professional if you are concerned about a possible adverse event associated with a medical device.
The Department of Health and Aged Care acknowledges First Nations peoples as the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to all Elders both past and present.