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TGA external communication and education framework

Priorities and projects 2013-2015

21 December 2012

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The Therapeutic Goods Administration (TGA) is part of the Department of Health and Ageing (DoHA), and is responsible for safeguarding and enhancing the health of the Australian community through the effective and timely administration of the Therapeutic Goods Act 1989.

All Australians will have used a therapeutic good regulated by the TGA at some stage of their lives.

The External Communication and Education Framework: Priorities and projects 2013-2015 (the framework) aims to describe TGA's approach to providing:

  • better information that is easily understood by consumers
  • therapeutic goods information that can be received and shared by health professionals
  • information that will provide greater certainty on regulatory arrangements for the therapeutic goods industry.

The Australian Government's response to reviews of the TGA, TGA Reforms: a blueprint for TGA's future (the Blueprint), outlines plans on how TGA will work to improve the Australian community's understanding of the TGA's regulatory processes and decisions. The development and phased implementation of this framework over the next few years is one part of this program.

The intention of this framework and other TGA reforms is to ensure that TGA services are further developed to better reflect the needs of users, be they consumers, health professionals or industry.

It will be sufficiently flexible to allow the TGA to better address high-profile topics as they arise.

The framework does not incorporate media and issues management activities. The TGA will continue to work through specialist media managers on issues management.

There are a number of specific communication and education projects proposed for the next two years that focus on particular areas of the TGA's functions. These projects will be rolled out in a phased manner and targeted to suit the differing needs of consumers, health professionals and industry.

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