GMP clearance guidance

Version 18.1, January 2019

4 January 2019

This guidance is for sponsors seeking to obtain Good Manufacturing Practice (GMP) clearance for an overseas manufacturing site used in the manufacture of a medicine, or an Active Pharmaceutical Ingredient (API) used in a medicine, intended for supply in Australia.

This guidance is not intended for sponsors of:

  • biologicals, human blood and blood components and Haematopoietic Progenitor Cells (HPCs), because Australia has its own manufacturing standard for these product types; however, where the manufacturing site performs only sterilisation of these product types, this guidance may be used
  • some complementary and listed medicines, including sunscreens, because these may not be regulated as medicines in other countries

Further information is available in the Australian manufacturing licences and overseas GMP certification guidance.

GMP clearance basics

Version 18.1, January 2019

4 January 2019

What GMP clearance is

GMP Clearance is a non-statutory mechanism used to verify that overseas manufacturing sites comply with the principles of GMP for the products being supplied to Australia. It was introduced as a way to reduce the regulatory burden on industry while maintaining assurance that the suitability of manufacturing processes and quality control procedures are appropriate.

The TGA may issue GMP clearance to sponsors of a medicine or API that is manufactured overseas if there is acceptable evidence demonstrating that the overseas manufacturer complies with the principles of GMP (the manufacturing principles or equivalent international standards).

Why GMP clearance is required

Sponsors are required to obtain GMP clearance for overseas manufacturers of their registered or listed products to satisfy sections 25(1) (g), 26(1) (g) and 26A (3) of the Therapeutic Goods Act 1989. This upholds the main objective of the Act, which is to ensure the safety, quality, efficacy and timely supply of therapeutic goods for Australian consumers.

What manufacturing steps require GMP clearance

All steps of manufacture are required to be GMP compliant unless they are exempt. However, GMP clearance is not necessarily required unless the product is to be registered or listed and the manufacturing step recorded on the Australian Register of Therapeutic Goods (ARTG).

Guidance is available regarding the different types of medicines and their requirements including:

Ensure that the manufacturing steps you select are supported by the evidence to be provided with the application and that they align with the details required for product registration or listing.

If you are unsure whether you require GMP clearance for the purpose of registering or listing your product, contact the relevant product regulatory area prior to submitting a GMP clearance application.

If the selections you made result in validation issues with the regulatory submission system, you may be required to submit a variation application and pay the relevant fees.

How GMP clearance is obtained

GMP clearance can be obtained per manufacturing site via one of three pathways:

  • a Mutual Recognition Agreement (MRA) desktop assessment
  • a Compliance Verification (CV) desktop assessment
  • an on-site inspection by the TGA

This guidance deals with obtaining GMP clearance through the MRA or CV desk top assessment pathways only. The Australian manufacturing licences and overseas GMP certification guidance provides more information for those obtaining a GMP clearance following a successful TGA on-site inspection.

Letters of Access (LoA) are not a pathway to obtain GMP clearance but rather a type of evidence that can be provided when using either the MRA or CV pathways. LoA are explained further in step 3.

How much GMP clearance costs

You are required to pay the relevant GMP clearance fees to have your application assessed, as we are required to recover the full cost of our regulatory activities.

Separate applications are required to be submitted for API and finished products, even if the evidence is applicable to both.

Similarly, separate applications are required for each unique site address in the TGA database irrespective of whether they are using the same evidence.

Fees for GMP clearance can include:

  • GMP clearance application processing fee: applies to all GMP clearance applications except extensions and administrative variations
  • obtaining evidence from an overseas regulatory authority (liaison): applies to all requests to obtain evidence (GMP certificates) for MRA applications and all CV applications that use US Food and Drug Administration (US FDA) evidence
  • Compliance Verification (in lieu of an overseas GMP inspection): applies to all GMP clearance applications using the CV pathway unless otherwise stated in the table below
  • reinstatement of an expired GMP clearance: applies to applications to reinstate expired GMP clearances
Application type Evidence provided Application Processing fee Obtaining evidence fee Compliance verification fee
MRA MRA documentation Applicable Where requested by applicant or required Not applicable
LoA to Evidence
LoA to Clearance
CV Sterile/Non-Sterile API CV documentation Applicable Where requested by applicant or required Applicable
LoA to Evidence
LoA to Clearance Applicable Not applicable Not applicable
CV Sterile/Non-Sterile finished product CV documentation Applicable Where requested by applicant or required Applicable
LoA to Evidence
LoA to Clearance Applicable Not applicable Applicable
CV Contract testing laboratory or steriliser CV documentation Applicable Where requested by applicant or required Applicable
LoA to Evidence
LoA to Clearance Applicable Not applicable Applicable
TGA Certificate TGA Certificate Applicable Not applicable Not applicable
LoA to Evidence
LoA to Clearance
Applicable= Applicable Not applicable= Not Applicable Where requested by applicant or required= Where requested by applicant or required

The following application types do not incur a fee:

  • extensions
  • administrative changes
  • decrease in scope
  • cancellation

How long GMP clearance takes

We provide target processing timelines for GMP clearance applications where possible to assist industry in planning their regulatory activities. However, target processing timelines are dependent on several factors such as the:

  • volume of applications received
  • available TGA resources
  • priority of other applications, for example, applications related to new registrations or listings and variations to existing registrations or listings.

For the MRA pathway, the current target processing timeline is 30 working days.

For the CV pathway, the target processing timelines are also dependent on the:

  • quality and completeness of the application
  • complexity and/or risk of the manufacturing steps or products
  • time taken for a sponsor to respond to requests for further information or clarification.

We do not consider processing times to begin until all fees have been paid and all evidence has been received. This may be several weeks after submitting your GMP clearance application.

Sponsors of therapeutic goods in Australia play an important role in ensuring the safety, quality, efficacy and timely supply of therapeutic goods for Australian consumers. As a sponsor, you have responsibilities to maintain GMP clearance for all overseas manufacturing sites used in the manufacture of your registered or listed medicine at all times.

If you do not meet your responsibilities detailed on the sponsor responsibilities web page:

  • you may not be issued a GMP clearance
  • you may forfeit any fees you have paid
  • if you have an active GMP clearance, it may be cancelled.

The GMP clearance process

This step-by-step guide assists sponsors when applying for a new GMP clearance while also covering the steps for maintaining an existing active GMP clearance.

Step 1 - Understanding your supply chain and establishing agreements

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Modern supply chains can be complex with multiple manufacturing sites performing various steps of manufacture of a product. You need to:

  • understand the activities of every manufacturer in the supply chain of your product
  • establish and maintain the relevant GMP, quality or technical agreements with whom you have a direct relationship with, including subsidiaries of the same parent company:
    • The principles of GMP require you to have a GMP, quality or technical agreement with the primary or principle manufacturer of the medicine that clearly outlines the roles and responsibilities for each party
    • Where these manufacturers use subcontractors, this should be clearly specified in the agreement (for example, outsourced testing laboratories).

GMP, quality or technical agreements should be in place between the primary or principle manufacturer and their subcontractors. This should be provided as part of your application where appropriate.

A typical global supply chain

The diagram below illustrates an example of a typical global supply chain and aims to clarify the GMP, quality or technical agreements that need to be in place for the supply of medicines to Australia.

This diagram does not cover every scenario and if you have questions in relation to GMP, quality or technical agreements please contact us prior to proceeding with your application.

The Australian Marketing Authorisation (MA) holder (the sponsor) has a direct relationship with the primary or principle manufacturer of the product. This relationship consists of a two way communication flow and signed GMP, quality or technical agreement. In addition, the primary manufacturer has a supply chain and contracted manufacturing sites, such as, the API supplier, contract testing lab, contract steriliser, contract secondary packager and contract Authorised Person (AP) performing release for supply.

A typical global supply chain - Description: The Australian marketing authorisation holder (the sponsor) has a direct relationship with the primary manufacturer of the product. This relationship consists of a two way communication flow and signed GMP/Quality or technical agreement. In addition, the primary manufacturer has a supply chain and contracted manufacturing sites, including the API supplier, contract testing lab, contract steriliser, contract secondary packager and contract Authorised Person (AP) performing release for supply.

Step 2 - Identifying the appropriate GMP clearance pathway

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What country your manufacturer is located in and which regulatory authority inspected the site will determine which pathway is appropriate for obtaining your GMP clearance.

We have entered into various international agreements and arrangements, some of which allow us to use the evidence from inspections conducted by overseas regulatory authorities as part of the GMP clearance process.

Mutual Recognition Agreements (MRA)

Use the MRA pathway if the manufacturer you are seeking GMP clearance for is located within the borders of a MRA country, and has been inspected by that country's regulatory authority.

Compliance Verification (CV)

Use the CV pathway if the manufacturer you are seeking GMP clearance for does not meet the criteria for the MRA pathway and has been inspected by a regulatory authority that has an agreement or arrangement with the TGA.

You can only use the MRA and CV pathways if the regulatory authority has physically inspected the manufacturer to a GMP standard equivalent to that used by the TGA.

  • We do not accept a regulatory authority's evidence as a result of their own desktop-based assessments.

In many cases, the MRA and CV pathways are unavailable because other countries have different regulatory frameworks and GMP standards. For example:

  • biologicals, human blood and blood components and Haematopoietic Progenitor Cells (HPCs) as Australia has its own manufacturing standard for these product types. However, where the manufacturing site performs only sterilisation of these products, the MRA or CV pathways may be used
  • some complementary and listed medicines, including sunscreens. These may not be regulated as medicines in other countries.

TGA on-site inspection

If the manufacturer produces one of the product types not available to the MRA or CV pathways, or if no acceptable evidence from a recognised regulatory authority is currently available, you may apply to obtain a GMP clearance through the TGA on-site inspection pathway.

  • You cannot cancel a TGA on-site inspection by submitting a desktop assessment via the MRA or CV pathways if we have confirmed the inspection dates with the manufacturer and travel arrangements have commenced.

Important - The TGA has the right to inspect an overseas manufacturing site regardless of what other evidence you supply - for example, we may:

  • have identified issues during the CV assessment
  • have received other regulatory information or have concerns about the manufacturer's level of compliance
  • be inspecting an adjacent facility.

If you were not using the manufacturer at the time the inspection was scheduled, you may still apply for a GMP clearance via a desk top process. Please refer to TGA certificates in the Other types of evidence section.

Step 3 - Identifying what documentation is required

4 January 2019

The documentation required to support your GMP clearance application depends on the pathway you select in step 2 and the type of manufacturer you are seeking GMP clearance for.

Important - If you are unsure what evidence is required, please utilise the GMP Clearance Application Assistance Tool (CAAT) or contact us before submitting your application.

If your application scope is incorrect, or you do not submit the required or requested evidence, you may not be issued a GMP clearance and any fees you have paid may be forfeited.

GMP clearance is usually issued for manufacturers of:

  • non-sterile APIs for example:
    • non-sterile API's manufactured by chemical synthesis
    • non-sterile API's manufactured by "classical" fermentation
  • non-sterile finished products for example:
    • tablets or oral liquids
  • sterile or biotech APIs for example:
    • API's manufactured by biotechnology fermentation/cell culture
    • API's that are sterilised
  • sterile or biotech finished products for example:
    • injections or lyophilisates
    • recombinant products
  • contract testing laboratories or contract sterilisers.

Consider whether:

  • the substance or product in your GMP clearance application is for the purpose of registering a biological medicine
  • the processes used to manufacture your product are considered to be biotechnology processes

This could impact your GMP clearance processing times and the documentation required to be submitted.

MRA pathway documentation

If you are using the MRA pathway, the following documentation needs to be provided as evidence for each manufacturer type. Select the evidence in the table to see further information on the requirements.

MRA pathway Non-Sterile API Non-Sterile Finished Product Sterile or Biotech API Sterile or Biotech Finished Product Contract Testing Lab or Steriliser
GMP Certificate

Applicable

Applicable

Applicable

Applicable

Applicable

CV pathway documentation

If you are using the CV pathway, the following documentation needs to be provided for each manufacturer type. Select each piece of evidence in the table to see further information on the requirements.

CV pathway Non-Sterile API Non-Sterile Finished Product Sterile or Biotech API Sterile or Biotech Finished Product Contract Testing Lab or Steriliser
GMP Certificate

Applicable

Applicable

Applicable

Applicable

Applicable

Most recent inspection report

Applicable

Applicable

Applicable

Applicable

Applicable

Regulatory inspections list

Applicable

Applicable

Applicable

Applicable

Applicable

Regulatory action details

Applicable

Applicable

Applicable

Applicable

Applicable

Site Master File (SMF), quality manual or equivalent

Applicable

Applicable

Applicable

Applicable

Applicable

List of products intended for supply

Applicable

Applicable

Applicable

Applicable

Not applicable

GMP agreement or equivalent

Where requested by applicant or required

Applicable

Where requested by applicant or required

Applicable

Applicable

Release procedure(s)

Where requested by applicant or required

Applicable

Where requested by applicant or required

Applicable

Not applicable

Validation Master Plan (VMP)

Where requested by applicant or required

Where requested by applicant or required

Applicable

Applicable

Where requested by applicant or required

Latest Product Quality Review (PQR)

Where requested by applicant or required

Where requested by applicant or required

Applicable

Applicable

Not applicable

List of authorised tests

Not applicable

Not applicable

Not applicable

Not applicable

Applicable

Applicable= Required Not applicable= Not Required Where requested by applicant or required= Not required unless requested

Other types of evidence that are not listed in the tables above may be provided as an alternative to, or to supplement the required evidence for both the MRA and CV pathways. For example, a Letter of Access (LoA) or an API declaration.

To avoid unnecessary delays with your application, these should be provided upfront when lodging an application where applicable. Please refer to step 6 - Providing your evidence.

Important - We may request any additional documentation or clarification during the GMP clearance assessment process.

General documentary requirements

Any document you provide as evidence in support of a GMP clearance application must be:

  • an accurate and complete copy of the original document. As the applicant, you are responsible for the authenticity of documents supplied. Heavily redacted or altered documents will not be accepted
  • in English, or accompanied by an English translation by an independent certified translator that states it is a true and accurate translation of the original
  • the most current and effective version of that document. Draft, expired or superseded documents are not acceptable.

Additionally, to avoid unnecessary delays, any ambiguity or discrepancies in the documentation provided must be clarified upfront via a cover letter submitted with the application.

We may request certified copies of submitted documents at any time during the GMP clearance assessment process.

If any evidence is to be provided directly by the manufacturer, it is the Australian sponsor's responsibility to ensure that they meet the requirements of that evidence as detailed below.

GMP certificates

Why we require it

A GMP certificate from an overseas regulatory authority, issued after an on-site inspection was performed, is required because it demonstrates the manufacturer’s compliance with the applicable GMP standard.

What you should provide

Provide a copy of the original GMP certificate or EudraGMDP certificate, if available, with your application. Ensure that the:

  • certificate is complete, is from a recognised regulatory authority and corresponds to the inspection report provided (where applicable)
  • manufacturer's name and site address are correct
  • certificate is current - that is, that the site was inspected not more than three years ago
  • scope of the certificate covers the scope of the application - that is, the sterility, dosage form, and steps of manufacture etc.
  • conditions and/or clarifying remarks on the certificate are understood, because these will be applied to the GMP clearance where applicable.

Take particular care

Ensure that the certificate has:

  • not been issued as a result of a desk top assessment by an overseas regulator
  • not been redacted in any way. Redacted certificates will not be accepted
  • been issued for human medicinal products

Veterinary or investigational medicinal product certificates are not acceptable to support a GMP clearance to register or list a product on the ARTG.

Alternative evidence (for MRA pathway only)

We may accept a Good Laboratory Practice (GLP) or International Standards Organisation (ISO) certificate in lieu of a GMP certificate for some contract laboratories or sterilisers for the MRA pathway.

  • GLP certificates for contract laboratories will only be accepted if they are accredited to ISO 17025 (General requirements for the competence of testing and calibration laboratories), relevant to the scope of the application
  • ISO certificates for contract sterilisers will only be accepted if they are issued to the specific site and accredited to the relevant sterilisation accreditation - for example, ISO 11137 (Sterilisation of healthcare products - Radiation).

Important - Not all regulatory authorities routinely issue GMP certificates as part of their regulatory framework. For example:

  • Health Canada issues an inspection 'Exit Notice' or 'certificate of GMP compliance', which is acceptable in lieu of a GMP certificate
  • Singapore Health Sciences Authority (HSA) issues a 'Letter to attest GMP compliance of a manufacturer', which is acceptable in lieu of a GMP certificate.

Liaison

You may request the TGA to obtain a GMP certificate or equivalent on your behalf for applications made via the MRA or CV pathways. There are some instances where this is a mandatory requirement for the CV pathway.

MRA pathway

If you are unable to obtain the GMP certificate issued by a regulatory authority within an MRA country, you may request that we attempt to obtain it. Please note:

  • you will be charged an additional fee for this service
  • We can only attempt to liaise for GMP certificates. We do not liaise for GLP or ISO certificates
  • the evidence may not be available from the regulatory authority for reasons beyond our control. In such cases you will be notified by email and your GMP clearance will not be issued.
CV pathway

Where you have provided US FDA evidence to be assessed, we are required to perform a check of the US FDA's compliance status (COMSTAT) database. Please note:

  • You will be charged an additional fee for this service
  • as this is a real-time check of the site's compliance status, it is required for every variation or renewal of your GMP clearance where USFDA evidence is used, irrespective of the duration between applications.

Most recent inspection report

Why we require it

The most recent inspection report issued after a successful on-site inspection is required because it provides detail about the overseas regulatory authority's inspection activities including, but not limited to, which buildings, systems, processes and products were covered during the inspection.

What you should provide

Provide the most recent inspection report. Ensure that the:

  • report is from an on-site inspection performed by a recognised regulatory authority and corresponds to the GMP certificate provided (where applicable)
  • manufacturer's name and site address are correct
  • report is current - that is, it is not more than three years since the last inspection
  • scope of the inspection report covers the scope of your application - that is, the sterility, dosage form, API, steps of manufacture and buildings covered etc.
  • inspection was conducted to the equivalent GMP standard, for example, the relevant USFDA compliance program
  • time taken to inspect and the size of the inspection team is clearly recorded in the report
  • inspection report provided, if from a PIC/S participating authority, aligns to the standard operating procedure PIC/S inspection report format.

Take particular care

Ensure that the:

  • inspection report contains sufficient information and detail regarding the inspection activities performed

    Insufficient information or lack of detail in the report may be insufficient to issue a GMP clearance.

  • inspection report is sufficiently un-redacted so that an assessment can be conducted. Excessively redacted inspection reports will not be accepted
  • inspection covered the specific buildings, systems, processes, API or products applicable to the scope of your application
  • full inspection report is provided. Inspection cover letters, Post Inspection Letters (PIL), close out letters, observation or deficiency lists etc. are not acceptable.

Regulatory inspections list

Why we require it

The regulatory inspections list is required because it provides information on the compliance history of the site including the frequency and outcomes of past inspections performed by local and/or international regulatory authorities.

What you should provide

Provide a list of inspections performed at the manufacturing site. Ensure you include:

  • all on-site inspections conducted within the three years prior to the application submission
  • the name of the inspecting authority and the dates, scope and outcomes of the inspections. For example, the observation of critical deficiencies should be specified.

Take particular care

Ensure that the:

  • evidence provided is from the manufacturer
  • inspections list does not contradict other evidence provided with the application.

Regulatory action details

Why we require it

The regulatory action details are required because they provide additional information about the manufacturer's compliance history, particularly in relation to product alerts, warning letters, import alerts or recalls due to defects applicable to the site.

What you should provide

Provide details of any regulatory actions taken by or against the manufacturing site. Ensure that:

  • the details are current and account for three years prior to the date of submission
  • where applicable, provide further details about the action or event that occurred. This should include information about the subsequent investigation and root cause analysis conducted, and any resulting corrective or preventative actions that were implemented.

Take particular care

Ensure that the:

  • evidence provided is from the manufacturer
  • regulatory action details include any actions relating to the entire manufacturing site, not just specific products or dosage forms included in your application.

Alternative evidence

If there have been no product alerts, warning letters, import alerts or recalls due to defects within the past three years for the manufacturing site, provide a declaration from the manufacturer stating this on their company letter head.

Site master file, quality manual or equivalent

Why we require it

The Site Master File (SMF) or equivalent document is required because it provides information about the manufacturer's operations, facilities and quality management system.

What you should provide

Provide the complete SMF or equivalent. Ensure that the:

  • manufacturer's name and site address are correct
  • SMF contains the required information as per the PIC/S explanatory notes for pharmaceutical manufacturers (if applicable)
  • complete document including all appendices are provided for assessment. Appendices (including facility drawings) must be legible.

Take particular care

Ensure the SMF contains information regarding cross contamination controls for high-risk or highly sensitising products (if applicable).

Alternative evidence

Depending on the scope of your application, you may instead provide other documents, such as a plant/equipment file or a quality/laboratory manual, which individually or collectively provide the same details.

List of products intended for supply

Why we require it

The list of the sponsor's products is required because it provides additional information about the substances or products intended for supply in Australia.

What you should provide

Provide the product list and ensure that:

  • the substances or dosage forms are reflected in the scope of the application
  • the AUSTR/AUSTL numbers are provided where relevant.

Take particular care

Ensure that the list of substances or products does not contradict other evidence provided with the application.

For API applications, a separate product list may not be required if the name of the substance has been entered in the application e-form and corresponds to the Australian Approved Name (AAN) in the ingredients database, where applicable.

GMP agreement or equivalent

Why we require it

GMP, quality or technical agreements are required because they provide information about the roles and responsibilities of each party in relation to the critical aspects of GMP and any specific technical aspects related to the product’s manufacture. It also provides further information as to the roles and responsibilities of the Australian Marketing Authorisation (MA) holder (the sponsor) in relation to the product's manufacture and the relevant post market surveillance obligations.

What you should provide

Provide the signed GMP, quality or technical agreement relevant for the scope of your application. Ensure that it:

Take particular care

Ensure that the GMP, quality or technical agreement:

  • clearly identifies the products, steps of manufacture (activities) and manufacturing site (where there are multiple sites contained in the one agreement) relevant to the scope of your GMP clearance application
  • clearly describes the role of each party subject to the agreement, particularly the communication processes agreed upon
  • has been signed by all parties to the agreement.

Additional entities and alternative evidence

Recognising there may be multiple entities involved in the pharmaceutical supply chains, and depending on the timing and scope of your application or the relationship you have with each entity, you may provide:

  • For new registrations or New Chemical Entity (NCE) submissions, we will accept a draft GMP, quality or technical agreement between the manufacturer and the sponsor that demonstrates the intended roles and responsibilities will be appropriate along with a declaration/statement from the Australian sponsor that the agreement will be signed by all relevant parties prior to commencing commercial supply to Australia.

    A condition will be placed on your GMP clearance to reflect this and the expiry date may be reduced. Your GMP clearance may be cancelled if it is determined that the condition has not been adhered to.

  • For contract labs, sterilisers, packagers and/or authorised persons performing release for supply, provide the signed GMP, quality or technical agreement between the principal manufacturer and the subcontractor or multiple documents that comprise the same.
  • For subsidiaries of the same parent company (either the manufacturer’s or sponsor’s), provide the equivalent signed documentation that clearly outlines the roles and responsibilities of the Australian MA holder (Sponsor) and other entities in the supply chain (i.e. Global Head Quarters). Particular attention should be paid to provide the information as required by PIC/S chapter 7.

    For subsidiaries of the same parent company (either the manufacturer’s or sponsor’s), provide the equivalent signed documentation that clearly outlines the roles and responsibilities of the Australian MA holder (Sponsor) and other entities in the supply chain (i.e. Global Head Quarters). Particular attention should be paid to provide the information as required by PIC/S chapter 7.

  • When using a distributor or other intermediary, provide the relevant signed GMP, quality or technical agreements you have in place with them in addition to the signed agreement they have in place with the manufacturer. Both documents, when assessed together, should provide clear roles and responsibilities between all the entities in the supply chain for Australia.

    When using a distributor or other intermediary, provide the relevant signed GMP, quality or technical agreements you have in place with them in addition to the signed agreement they have in place with the manufacturer. Both documents, when assessed together, should provide clear roles and responsibilities between all the entities in the supply chain for Australia.

  • For generic medicines, when sourcing product from another Sponsor, provide the signed GMP, quality or technical agreement you have in place with them in addition to the signed agreement they have in place with the manufacturer. Again both documents, when assessed together, should provide clear roles and responsibilities between all the entities in the supply chain for Australia.

    For generic medicines, when sourcing product from another Sponsor, provide the signed GMP, quality or technical agreement you have in place with them in addition to the signed agreement they have in place with the manufacturer. Again both documents, when assessed together, should provide clear roles and responsibilities between all the entities in the supply chain for Australia.

To avoid unnecessary delays with your application, all relevant agreements or documentation should be provided upfront when lodging an application.

Additionally, any ambiguity in terminology or responsibilities should also be clarified upfront via a cover letter. This should include reference to any commercial considerations that may prevent the provision of the required evidence.

Release procedure(s)

Why we require it

The release procedure is required because it provides information about how the authorised person at the site performs the release for supply or release for further processing (if applicable) step of manufacture.

We do not routinely require release for further processing procedures to be provided however these may be requested.

What you should provide

Provide the release for supply procedure(s). Ensure that:

  • the procedure is applicable to the product types and dosage forms in your application
  • sufficient information about how the authorised person ensures each batch has been manufactured and checked for compliance with the relevant Marketing Authorisation (MA) is provided
  • all relevant appendices to the procedure are provided - for example, batch release checklists.

Take particular care

Ensure the procedure describes in detail how the release for supply process operates, for example, the process for reviewing critical records and verifying compliance with GMP and the MA.

For more information please see Guidance on release for supply.

Validation master plan

Why we require it

The Validation Master Plan (VMP) is required as it provides further information about the validation and qualification activities of the manufacturing site and its operations. We need to know that the components and processes used for manufacture of the medicines and APIs are appropriately qualified and validated and have a suitable re-validation schedule.

What you should provide

Provide the VMP and ensure that it meets the requirements outlined in Annex 15, of the PIC/S Guide to GMP for Medicinal Products.

Take particular care

Ensure the VMP:

  • includes the relevant equipment and processes applicable to the products intended to be supplied to Australia
  • provides a reference to the existing specific equipment or process validation documentation and a re-validation schedule.

Latest Product Quality Review

Why we require it

The Product Quality Review (PQR) is required because it provides information on how effective and consistent the existing manufacturing process of a product is. It also provides information on variations to marketing authorisations and market complaints.

What you should provide

Provide a copy of the most recent PQR of the product you are supplying or intend to supply to Australia. Ensure that:

Take particular care

Ensure that:

  • the PQR is complete and does not contradict other evidence in the application.

Alternative evidence

Where the substance or product has not yet been subject to a product quality review, you should state this fact and provide the PQR procedure.

List of authorised tests (for contract testing labs only)

Why we require it

A list of authorised tests is required because it provides further information on the testing capabilities of a contract testing laboratory applicable to the scope of the application.

What you should provide

Provide an accurate list of tests performed by the testing laboratory. Ensure that the information does not contradict any other evidence provided with the application.

For botanical ingredients, provide evidence that authenticated standard reference materials are used.

Take particular care

The list of tests should match your application and the name of test references should clearly indicate the nature and type of testing performed.

Other types of evidence

API declaration

When we require it

An API declaration is required for the MRA or CV pathway when the substances in your application were not specifically covered as part of the most recent inspection provided as evidence. It provides assurance from the manufacturer that the specific APIs in your application are:

  • manufactured in the same facility (specific buildings) as those inspected and referenced in the inspection report or GMP certificate
  • using a similar manufacturing process as those inspected (for example, chemical synthesis)
  • AND
  • controlled under the same Quality Management System (QMS) or Pharmaceutical Quality System (PQS) as those inspected and referenced in the inspection report.
What you should provide

Provide a signed and dated declaration. Ensure that the declaration:

  • is provided by the manufacturer on a company letterhead
  • has been authorised by an officer of that manufacturer at the senior management level
  • confirms that the API(s) listed in the declaration and corresponding GMP clearance application are manufactured:
    • in the same facility (specific buildings) as those covered by and referenced in the inspection report provided as evidence
    • using a similar manufacturing process (for example, chemical synthesis) as those covered by and referenced in the inspection report provided as evidence
    • AND
    • controlled under the same QMS or PQS as those covered by and referenced in the inspection report provided as evidence
  • contains details of starting materials for the API(s) and confirmation that all steps of manufacture for each API are carried out in the nominated facility. If any steps of manufacture are carried out at another site or company, details should be provided
  • contains details of whether any previous inspection by any other recognised regulatory authorities have covered the API(s) included in the GMP clearance application. If so, a copy of that inspection report should also be provided.
Take particular care

Ensure that the:

  • GMP clearance application number is clearly referenced
  • declaration does not contradict other evidence provided with the application.

API declarations may not be used in conjunction with a LoA to clearance as these applications are reliant on the original clearance in all aspects including scope.

Letters of access

Each sponsor must obtain their own GMP clearance for a particular manufacturing site for their own specific product registration or listing. However, in an effort to reduce the regulatory burden on industry, you may provide us with a Letter of Access (LoA) obtained from another sponsor or manufacturer, which allows us to access information and/or evidence previously submitted.

There are three types of LoA which can be used for both the MRA and CV pathways:

  • A manufacturer LoA to evidence grants a sponsor permission to use evidence that has been previously submitted by the manufacturer for another GMP clearance application
  • A sponsor LoA to evidence grants a sponsor permission to use evidence that has been previously submitted by another sponsor for another GMP clearance application
  • A sponsor LoA to clearance grants a sponsor permission to use an existing GMP clearance as the primary evidence to allow an additional clearance to be issued on the condition that the scope of the application is identical or smaller. Applications using a LoA to clearance are reliant on the original clearance in all aspects including scope, processing times, determinations made and expiry.

While the use of LoA is intended to reduce the regulatory burden on industry, for the CV Pathway, certain sponsor-specific evidence is still required to be provided (where applicable) along with the relevant fees. These include:

To avoid unnecessary delays with your application, these should be provided upfront when lodging an application.

For both the MRA and CV pathways, ensure that:

  • only one LoA is provided per application
  • the application it allows access to was not issued using another LoA
  • the LoA is provided on a company letterhead
  • the LoA is signed and dated by the sponsor or manufacturer that is providing it
  • it clearly states the type of LoA (for example, whether it's for access to evidence or clearance) and to whom the access is being provided to
  • it clearly references the GMP clearance number of the existing application.

TGA certificates

TGA certificates issued as a result of a successful on-site inspection may be provided as evidence to obtain a GMP clearance if you were not using this manufacturer at the time the inspection was scheduled.

If you provide a TGA certificate as evidence, you will still be required to provide the following sponsor specific evidence (where applicable):

  • We will not accept a TGA issued certificate as evidence for a GMP clearance application if you have declined to contribute to the cost of the inspection without justification.

Additionally, you will be expected to contribute to the cost of the next on-site inspection.

Step 4 - Creating your application

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Accessing TGA Business Services

You need to be a TGA client to access TGA Business Services in order to submit an application. Only Australian sponsors or agents acting on behalf of an Australian sponsor can submit GMP clearance applications.

Direct any queries related to TGA Business Services to ebs@health.gov.au.

For more information see getting started with the TGA.

Creating a new application

  1. Go to TGA Business Services.
  2. To limit issues with functionality, distortion or performance, check that the internet browser you are using is compatible with the TGA Business Services system by selecting 'Browser Support' and following the provided guidance.

    Screenshot - footer - Description: In the footer of the TGA Business Services page the sixth option is 'Browser Support'.

    Make sure that your browser allows pop-up windows, or you will be unable to see the dialog boxes and complete the form.

  3. Select 'Log in to Business Services'.

    Screenshot - Login - Description: 'Login to Busienss Services' is the last option on the side menu.

    Before you create your GMP Clearance application, ensure you have read the required information contained in this guidance and have utilised the GMP Clearance Application Assistance Tool (CAAT).

  4. On the homepage select 'Applications' and from the dropdown menu under the 'Manufacturers' heading select 'Clearance Application'.

    Screenshot - Applications tab - Description: 'Clearance Application' is the second option under the 'MAnufacturers' heading.

    You will be taken to the 'Clearance Application' page which contains the application details section along with the following tabs:

    • Client Details
    • API/Product Details
    • Evidence
    • Fees and payments
    • Declaration

    Screenshot - tabs at top - Description: The Client Details tab is the first of five tabs.

    Throughout the e-form tabs there are mandatory fields notated by a red asterisk *, that needs to be completed in order to progress your application.There are also help icons notated by a yellow question mark

    Help icon available to assist you in preparing and submitting the application.You will be requested to save your progress at various stages prior to continuing.

Completing Application Details

  1. Under 'Application Details', you may wish to include your own reference description in the 'Applicant's Own Ref' text box to assist you in identifying this GMP clearance application. This is a free text field.

    Screenshot - Applciation Details - Description: Applciant's Own Ref is the first field, and is optional

  2. Select the 'Application Type' from the drop down list:
    • MRA
    • TGA GMP Certificate
    • CV - Non-Sterile API
    • CV - Non-Sterile Finished Product
    • CV - Sterile / Biotech API
    • CV - Sterile / Biotech Finished Product
    • CV - Contract Testing Laboratory
    • CV - Contract Steriliser

    Screenshot - Application Type - Description: Choose the application type from the drop down list

    This selection will determine the subsequent information required for the application.

    Important - It is crucial you select the correct application type to avoid unnecessary delays with your application. We use the information you enter to assist us in processing your applications and an incorrect selection here may impact your application.

    Additionally, once the application is submitted, the application type cannot be changed. A new application may be required if an incorrect selection is made.

    We urge all applicants to refer to step 2 and step 3 in this guidance and utilise the GMP Clearance Application Assistance Tool (CAAT) for assistance in identifying your application type prior to submitting a GMP clearance application.

  3. Once you have selected the application type from the drop down list, you will be asked to confirm your selection. Select 'OK' to proceed or select 'Cancel' to go back and change the application type.

    Screenshot - message from the webpage - Description: Are you sure you have selected the correct Application Type? Select the 'OK' button.

Completing Client Details tab

In the client details tab, whether you are a sponsor or an agent acting on behalf of a sponsor will determine the required information to be entered.

Some applicant and sponsor information will be pre-populated based on the Client ID you have logged in with. This information is based on the registered client details held by TGA.

If you wish to amend (add or remove) contacts, ask your organisation’s nominated TGA Business Services administrator to update these details.

Refer to TGA Business Services - Questions and answers for administrators or contact ebs@health.gov.au for assistance.

Sponsor

  1. If you are a sponsor you will need to select the address from the drop down menu in both the applicant and sponsor sections and proceed to instruction 12.

Agent acting on behalf of a sponsor

  1. If you are an agent lodging an application on behalf of a sponsor, you will need to choose who will be invoiced using the radio buttons.
    • Select 'Applicant' if you (the agent) is to be invoiced for the GMP clearance
    • Select 'Sponsor' if the sponsor is to be invoiced for the GMP clearance

    Screenshot - Sponsor - Description: There are radio buttons for the question 'WHo will be invoiced for this clearance?' Options are Applicant or Sponsor.

  2. You will then need to choose who should be contacted if we need further information in relation to this GMP clearance using the radio buttons.
    • Select 'Applicant' if you (the agent) is to be contacted about the GMP clearance
    • Select 'Sponsor' if the sponsor is to be contacted about the GMP clearance

    Screenshot - Contact Details - Description: There are radio buttons for the question 'Who to contact for further information'. Options are Applicant or Sponsor.

  3. Select the 'Contact Name' from the drop down list. The subsequent mandatory information will automatically populate based on the selection made.

    Screenshot - Contact Details - Description: Select the contact name from the drop down list.

    Note: If the contact is not displayed on the drop down list, your company's TGA Business Services administrator can update these details. Refer to TGA Business Services - Questions and answers for administrators or contact ebs@health.gov.au for assistance.

Selecting the manufacturer name and manufacturing site address

  1. Select 'Search' to open the manufacturer information system's search dialog box.

    Screenshot - Existing Manufacturer - Description: To search for a manufacturer in the TGA database select the 'Search' button next to 'Manufacturer Name'

    Important - Ensure you have thoroughly searched the TGA database for the manufacturer's name and address before you select New Manufacturer. Duplicate entries created can result in extended delays to application processing times and may require significant updates to your ARTG entry.

    If you are unsure whether the manufacturer you intend to use is available in the TGA database, please contact us prior to proceeding with your application.

  2. In the search box, enter a search string by typing the name of the manufacturer you wish to obtain GMP clearance for and select 'Search'.

    Screenshot - MIS Search Dialog - Description: You cane nter a searchs tring to find a manufacturer in our database. Select the Search button to the right of the dialog box.

  3. If the manufacturer's name is already registered with the TGA it will appear in the list for selection. Click on the manufacturer and select 'OK'.

    Screenshot - Number of entries found - Description: There is a message stating how many entries were found, as well as the details for those entries.

  4. If the manufacturer selected has only one manufacturing site registered with the TGA, the existing manufacturing site information will automatically populate. Alternatively select the 'Manufacturing Site' from the drop down menu.

    Screenshot - Existing Manufacturing Site - Description: Select the manufacturing site from the drop down list.

  5. If your manufacturer and manufacturing site are already registered with the TGA proceed to Step 5 - Selecting your scope.

    If the manufacturer name or the manufacturing site required is not already registered with the TGA you will have to register the manufacturing site prior to proceeding with the application.

  6. If you need to request a new manufacturer and/or manufacturing site, save your application, then select 'New Manufacturer'.

    Screenshot - Existing Manufacturer - Description: The New Manufacturer button is below the phrase 'Manufacturer Name'

    Important - Ensure you have thoroughly searched the TGA database for the manufacturer’s name and address before you select New Manufacturer. Duplicate entries created can result in extended delays to application processing times and may require significant updates to your ARTG entry.

    If you are unsure whether the manufacturer you intend to use is available in the TGA database, please contact us prior to proceeding with your application.

  7. Enter all the required information about the manufacturer or site address and upload at least one piece of evidence to support the request, then select 'Send'.

    Screenshot - Request for entry of a new manufacturer - Description: You will need to enter details of the new manufacturer. You can Browse your files to attache supporting documentation. Select the Send buttom at the bottom when you have finished.

    Once TGA Business Services have registered the manufacturer or site address, you will be notified and may proceed with the application.

    Typically, a new registration is complete within 1-2 business days from the date of request.

Step 5 - Selecting your scope

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Selecting the correct scope of your application is one of the key steps in submitting GMP clearance applications. Incorrect selections here may lead to issues with your product registration or listing activities.

Information on dosage forms and manufacturing steps is available in the TGA code tables (TGA Business Services → Public TGA Information → Code Tables).

Ensure you have read the relevant information contained within this guidance regarding what steps of manufacture require GMP clearance.
If you are unsure whether manufacturing step requires GMP clearance or aligns with the registration or listing requirements, please contact the relevant product regulatory area prior to submitting the application.

Ensure the dosage forms and manufacturing steps you select are supported by the evidence to be provided with the application and align with the details related to the product registration or listing.

If the selections you made result in validation issues with the regulatory submission system, you may be required to submit a variation application and pay the relevant fees.

Completing API/Product Details tab

In the API/Product Details tab, whether you select 'API' or 'Product' will determine the required information to be entered. Once chosen, you will then need to enter the name of the specific substance or dosage forms along with the required steps of manufacture performed at the manufacturing site.

You will need to submit separate applications for API and finished product, even if the same evidence is applicable to both.

  1. Select if the application scope is for 'API' or 'Product' by selecting the radio button.

    Screenshot - API/Product Details - Description: Underneath six lines of text are two radio buttons: 'API' and 'Product'

API scope

  1. If the application is for API, select 'API' and then select the type of APIs you intend to obtain GMP clearance for.
    • Select 'Sterile/Biotech' if all the APIs in your application are sterile or biotech substances
    • Select 'Non-Sterile' if all the APIs in your application are non-sterile substances
    • Select 'Sterile/Biotech & Non-Sterile' if the APIs in your application are a combination of both types of substances

    Screenshot - API radio button - Description: If you select API thenyou need to choose from three radio buttons to the right

  2. Select 'Add'.

    Screenshot - API window - Description: The Add button is in the bottom right corner

  3. You cannot enter the ingredient name directly. Instead, select 'Search' to open a search box of the ingredients database.

    Screenshot - API window - Description: You need to use the Search button right next to 'API Name'

  4. Enter the name or partial name of the ingredient in the Ingredient Search Dialog box and select 'Search'.

    Screenshot - Ingredient Search Dialog - Description: The search box is a free text field

  5. If the ingredient name is already registered with the TGA it will appear in the list for selection. Click on the required ingredient and select 'OK'.

    Screenshot - Number of entries found - Description: The number of entries found is displayed, followed by a scrollable list of all the entries

    If the required APIs are already registered with the TGA, proceed to instruction 26.

    If any of the API names are not already registered with the TGA and your search returns zero results, information about how to register an ingredient name will be displayed and you will have to manually enter the name of the API to proceed with the GMP Clearance application (instruction 25).

    For cell bank manufacturing activities, the name of specific cell lines are not required to be entered in your application and the API name may be entered manually as "cell bank".

  6. Enter the name of the API in the field labelled 'Enter New Ingredient Name' and select 'OK'.

    Screenshot - Enter Ingredient Name - Description: The 'Enter New Ingredient Name' field is available if there were no results found for your search

  7. Select the appropriate 'Manufacturing Step' from the drop down menu and click save entry.

    Screenshot - API - Description: A long scrollable alphabetical list is available for you to choose your manufacturing step. The display only shows four of these at a time, so it is a good idea to have looked up the step name in the Code Tables beforehand.

    To see the entire list of possible manufacturing steps, go to the 'Manufacturing Steps' code table (TGA Business Services → Public TGA Information → Code Tables).

  8. Repeat instructions 20-26 as required to add additional APIs and/or manufacturing steps.

Finished Product Scope

  1. If the application is for finished product, select 'Product' and then select 'Add'.

    Screenshot - Product Details - Description: The Add button is at the bottom on the right.

  2. In the dialog box, make the required selections from the drop down menu for the following manufacturing items:
    • Manufacturing Type - Generally the selection here would be Medicine Manufacturer or Testing Laboratory
    • Sterility - Select the sterility of the product
    • Manufacturing Class - Select either multiple or single manufacturing steps or products
    • Dosage Form - Ensure when selecting group terms, all the dosage forms contained within the group are supported by the evidence you submit. To see the entire list of possible dosage forms, go to the 'Dosage Form Group' Code Tables).
    • Product Code - Generally the selection here would be Listed or Registered Therapeutic Good
    • Manufacturing step - Ensure when selecting group terms, all steps of manufacture contained within the group are supported by the evidence you submit. To see the entire list of possible manufacturing steps, go to the 'Manufacturing Steps' code table Code Tables).
  3. Once you have chosen from every drop down menu select 'Save Item'.

    Screenshot - Manufacturing Items - Description: There are six drop down menus to choose from. The Save item button is at the bottom, slightly to the right.

  4. Repeat instructions 27-30 to add additional dosage forms or manufacturing steps.

Step 6 - Providing your evidence

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In the Evidence tab, you need to answer some questions about the GMP clearance prior to providing the required evidence. The information you provide will assist us in processing your applications efficiently.

  1. Inform us if the GMP clearance application is related to a submission to list or register a product or vary an existing ARTG entry.
    • Selecting 'Yes' will require you to choose the submission type from the drop down menu (mandatory) and submission number (if known)

      Screenshot highlighting the 'Evidence' tab

  2. Choose whether the application is for the Compliance Verification pathway.
  3. Choose whether you intend to use a Letter of Access (LoA) to Clearance or Evidence as part of your evidence. If you select yes then you will need to provide the GMP clearance number in instruction 43 or instruction 44.

    There are Yes and No radio buttons for the question 'In the Evidence to be provided are you using a Letter of Access to Clearance or Evidence?'

Choosing your evidence and delivery method

  1. Save your application before proceeding.

    The Save button is the first button under the title 'TGA eBusiness Services Clerance Application'

    You will be required to select a delivery method for each piece of evidence you provide.

    Based on the Application Type selected, this section will display:

    Ensure you have read the relevant information contained within this guidance regarding identifying the appropriate GMP clearance pathway and identifying what documentation is required prior to proceeding.

Mandatory certificates or letters

  1. In the mandatory certificates or letters section, select whether you intend to provide a current GMP certificate or a Letter of Access (to clearance or evidence).

    There is a drop down menu to choose from for the type of Evidence

    Letters of Access - If you choose to use a letter of access, you must upload the letter here and select the equivalent delivery method in the mandatory evidence section for the evidence to be covered by the LoA.

    USFDA evidence - If you are using USFDA evidence, you must select TGA to obtain GMP certificate as your delivery method. Do not provide the cover letter from the USFDA EIR.

  2. Select the required delivery method from the drop down menu.

    Select delivery method from the drop down list.

Delivery methods

There are multiple delivery methods available depending on each type of evidence. Additional information specific to the delivery method chosen will be required once selected. These are:

TGA to obtain GMP certificate
  1. If you have selected this delivery method, in the resulting dialog box select:
    • the regulatory authority the TGA are to liaise with from the drop down menu
    • the inspection date of the GMP Certificate required

    Fill out thet wo mandatory fields and select the OK button at the bottom.

    For MRA applications, we can only liaise for GMP certificates with regulatory authorities with whom we have a MRA or equivalent agreement with.

    For CV applications, if you are submitting evidence from a US FDA inspection you must select TGA to obtain GMP certificate to ask TGA to confirm the current GMP compliance status from the US FDA COMSTAT database.

    You may receive alerts if the inspection date is ≥3 years identifying that the GMP clearance may:

    • result in a short expiry date (if approved)
    • OR
    • not be issued if the evidence is > 3years from date of inspection.
Manufacturer to provide
  1. If you have selected this delivery method, in the resulting dialog box select the expected date the evidence will be provided to us. The delivery date cannot be earlier than the GMP application submission date and should not be later than one month past the date you submit the application.

    Enter the expected delivery date and select the 'OK' button

    You should liaise with your manufacturer to ensure the date selected is achievable prior to submitting your GMP clearance application.

    Evidence should be provided no later than 1 month from the submission of the GMP clearance application.

    If we have not received the evidence by the time we perform application receipt, your application will progress to assessment as incomplete. This will result in extended processing times and your GMP clearance may not be issued.

Submit paper copy
  1. If you have selected this delivery method, in the resulting dialog box select the expected date the evidence will be delivered to TGA.

    Enter the expected delivery date and select the 'OK' button.

    We prefer to receive electronic copies of documents. A file size of 100MB is available and files may be zipped. Paper copies are accepted if they cannot be submitted electronically.

    You should liaise with your manufacturer to ensure that the date selected is achievable prior to submitting your GMP clearance application.

    Evidence should be provided no later than 1 month from the submission of the GMP clearance application.

    If we have not received the evidence by the time we perform application receipt, your application will progress to assessment as incomplete. This will result in extended processing times and your GMP clearance may not be issued.

Upload evidence
  1. If you have selected this delivery method, in the resulting dialog box select 'Browse' and select the file to upload. When uploading GMP certificates or inspection reports, you will also need to enter the inspection date relevant to the evidence provided.

    You may receive alerts if the inspection date is ≥3 years identifying that the GMP clearance may:

    • result in a short expiry date (if issued)
    • OR
    • not be issued if the evidence is > 3years from date of inspection.

    You can Browse your files to select a file to upload. Enter the Last Inspection Date. Select the OK button.

    Ensure the document has the correct naming convention.

    The maximum file size is 100MB per piece of evidence. If supplying multiple documents in response to a single item of evidence (for example a SMF and separate appendices) please provide a single zip file.

  2. If the document does not have the correct naming convention, an error message will be displayed. Update the document name as per the naming convention and upload it again.

    Exclamation: Upload file name does not conform to agreed format. Please refer Help for instructions. Select the 'OK' button.

Letter of access to clearance
  1. If you have selected this delivery method, in the resulting dialog box enter a valid GMP clearance tracking number.

    Screenshot - Letters of Acces to Clearance. Enter a valid GMP tracking number. Select 'OK' button.

    To avoid unnecessary delays and unforeseen outcomes that may impact your regulatory submissions, we strongly recommend you to only use LoA to clearance to access already issued GMP clearances.

Letter of access to evidence
  1. If you have selected this delivery method, in the resulting dialog box enter a valid GMP clearance tracking number that contains this piece of evidence you wish to access.

    Screenshot - Letter of Access to Evidence. Enter a vaild GMP tracking number. Select the 'OK' button.

    If choosing either letter of access delivery methods, the letter must be uploaded in the Mandatory certificates or letters section.

    A valid GMP Clearance tracking number is a GMP clearance that is currently under review or has been issued.

    • Expired or not issued GMP clearances cannot be accessed using either type of LoA.

    Ensure you have read the relevant information contained within this guidance regarding Letters of Access.

Mandatory evidence

  1. If you are submitting a Compliance Verification application, there is a Mandatory Evidence section.

    Identify the evidence that is required (step 3) for your application type:

    • Select N/A for the evidence that is not required and
    • Check the box next to the evidence that is required

    If you or your manufacturer do not provide all required evidence, you will experience significant delays in processing times and your GMP Clearance may not be issued.

    Screenshot - Mandatory Evidence. There is a column of N/A tick boxes and a column of tick boxes next to each type of evidence. If you select N/A there will be a green tick on the right of the row. If you select a piece of evidence, there will be a red cross until you have selected a delivery method for that evidence.

  2. For each piece of evidence, choose the delivery method and complete the dialog box that appears.

    Screenshot - Mandatory Evidence. When you select a type of evidence and a delivery method, a green tick will appear at the end of the row.

  3. To update the information that you previously entered into a dialog box (for example the delivery date of evidence), click once on the dropdown list and the dialog box will be displayed again to update.

    Screenshot - Mandatory Evidence. Click the delivery method once to update details that you have already entered.

  4. To change the type of delivery method selected (for example to change from Post paper version to Upload Evidence), click & hold the drop down menu and select the new delivery method and complete the required information in the resulting dialog box.

    Screenshot - Mandatory Evidence. To change the type of delivery method, click and hold then scroll to the new delivery method.

Optional evidence

  1. If you wish to supply additional evidence, select the relevant check box in the Optional Evidence section and select the delivery methods as per instructions 37-42.

    Screenshot - Optional evidence. For the Optional Evidence window there is a list of evidence types and delivery methods as with the MAndatory Evidence, but no N/A option or ticks or crosses.

Step 7 - Submitting your complete application and paying fees

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Fees and Payments tab

  1. You will be able to view the itemised fee in addition the total amount before you submit your application.

    Screenshot - Fees and Payments tab. The different types of fees are itemised.

    Please note any applicable fees not selected during the submission of your application will be raised during application receipt and will result in delays to processing times.

Declaration tab

  1. You will need to complete the Declaration tab before you can submit your application by ticking the 'Agree' box. You can then proceed to validating and submitting your application.

    Screenshot - Declaration tab. By ticking the Agree tick box, you AGREE with all of the statements above the tick box.

Validating your application

  1. Once you have entered all the required information, you will need to validate your application before submission. Select 'Validate'.

    Screenshot - Validate button. The Validate buttonis the third button under the title 'TGA eBusiness Services Clearance Application

  2. If there are areas of the form that have incomplete or incorrect information, an error message will show you what needs to be rectified (example errors below). You will need to address the validation issue before you can proceed.

    Screenshot - Validation failure - Description: An example list of reasons why a validation fails. The close button is at the bottom.

  3. Once your application has validated, you will receive the message below.

    Screenshot - message from webpage. The message 'Your application has been validated successfully.' Underneath the message is an 'OK' button.

Submitting your application

  1. Once all validation issues are resolved, you are ready to submit the application. Select 'Submit'.

    Screenshot - Submit button. The Submit button is the sixth button under the title 'TGA eBusiness Services Clearance Application'.

Paying your application fee

  1. After submitting your application, the following screen will appear, notifying you of the fees to be charged. Select 'continue' to proceed.

    Screenshot - fee information window. This window details the fees associated with your application. If you wish to continue submitting the application select the 'Continue' button on the right of the 'Cancel' button.

  2. You will receive the following notification of a successful submission:

    Screenshot - successful submission message. Please select the Home button to return to the eBS sponsor portal

  3. The invoice (along with payment instructions) will be emailed to the billing contact. Please direct any queries in relation to invoicing of GMP clearances to accountsrec@tga.gov.au.

Step 8 - Application receipt

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GMP clearance applications submitted through the tBS portal enter a queue to be receipted. The status of your application will display as “submitted” until the invoices generated in step 7 have been paid.

Only after your payment has been processed will the application become available to be receipted. The application status will then change to "under review".

During the receipting process, your application and supporting documentation is filed in our records management system. We then perform a check to ensure that all the relevant fees for your application type have been applied. Where we identify that a fee is still required, we will raise the appropriate invoice and send it to you. Your application will be placed on hold until the relevant fees have been paid.

You will be provided a due date to pay all outstanding fees applicable to the GMP clearance application.

Where fees have not been paid by the due date provided, your application will be removed from the system and will no longer be visible on your TBS portal.

Any application processing fees previously paid will not be refunded.

Once all fees have been paid, your application will be flagged as complete or incomplete and will progress to assessment regardless. Applicants will not be contacted regarding evidence requirements at this stage. Incomplete applications will experience significant delays in processing times.

Step 9 - Application assessment

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Once your application has progressed past the receipt process, it will enter the assessment queue. When your application is selected, the supporting evidence you have provided will be assessed against the scope you have applied for. Assessment times vary depending on the:

  • risk of the substances or products manufactured
  • complexity of the manufacturing steps involved
  • number of documents provided for assessment
  • level of compliance identified during our assessment.

Once we perform the MRA or CV assessment, taking into account the information and evidence provided with the application, we will make a determination (step 10).

MRA pathway

To ensure we maintain consistent processing times and do not disadvantage applicants who provide the correct information, we will make a determination on the information provided and will not seek clarification from you unless in specific circumstances.

CV pathway

If we require further information or clarification during the CV assessment, you will be sent one request with a specified due date to provide this information.

Where deficiencies have been identified during assessment, these will be included in the request. We may also use this request as a notice of intent to not issue the GMP clearance unless the deficiencies can be addressed satisfactorily.

Applications that have been sent a request for information or a proposal to not issue will be placed on hold and the application status will change to "with manufacturer".

Your response should address each deficiency raised from the assessment.

Where new or updated information is provided as part of your response, you should include specific reference as to how it addresses the deficiency.

After the due date has passed, a determination will be made (step 10) based on the information provided.

Step 10 - Making a determination and assigning expiry dates

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Once your application and supporting evidence have been assessed and the due dates provided in the request for information have passed, we will determine whether a GMP clearance can be:

GMP clearances that are issued or issued with a condition usually expire after three years plus six months from the date of the site inspection. The additional six months allows us time to process a renewal application or to schedule an on-site inspection, as required.

We may shorten the expiry date of your GMP clearance depending on the level of compliance assessed or due to any restrictions identified in the evidence provided.

Once we make the determination on your application, the status will change to "finalised". Please note that your application may appear like this for several days whilst we complete the GMP clearance process.

Issued

If the evidence you have provided to support your GMP clearance application is acceptable, we will issue the GMP clearance and update your application status to 'approved'. You will be able to view this status and your expiry date via your TGA Business Services portal.

We will notify you by email that your GMP clearance has been issued.

We may issue your GMP clearance with a reduced scope based on the assessment of the supporting evidence you have provided.

For example, where the:

  • dosage form selected in the application is a group term which contains several other dosage forms that are not supported by the supplied evidence, the scope will be changed to the dosage forms specifically supported by the evidence
  • manufacturing step selected in the application is a group term which contains several steps of manufacture that are not supported by the evidence, the scope will be changed to the manufacturing steps that are specifically supported by the evidence.

Issued with a condition

Depending on the information identified during assessment, we may issue a conditional GMP clearance. The conditions applied can vary and may relate to the scope or the expiry date of the GMP clearance. Existing restrictions or clarifying remarks from the overseas regulatory authority will also be placed on the clearance where applicable.

We may apply a condition which stipulates that the next GMP clearance will only be issued following a successful on-site TGA inspection.

If this condition is applied to your GMP clearance, you should submit a certification application at least 6 months prior to your GMP clearance expiry date.

  • We will not grant an extension to your GMP clearance where you have failed to submit a certification application in sufficient time.

We will update your application status to ‘approved’ and you will be able to view this status, along with the expiry date and condition placed on your clearance, via your TGA Business Services portal.

We will notify you by email that your GMP clearance has been issued and what condition has been applied.

Not issued

For both the MRA and CV pathways, the following provides general circumstances in which we are not able to issue you a GMP clearance. Where:

  • you have not provided the required supporting evidence for your application type
  • the evidence provided does not:
    • adequately demonstrate compliance to the required level or equivalent GMP standard
    • support the scope of the application
  • you have not responded to the request for information/proposal to not issue sent during the assessment by the specified due date
  • your response does not specifically detail how it addresses the deficiencies raised
  • your response to the deficiencies raised is insufficient to support issuing a GMP clearance.

MRA pathway only

For the MRA pathway, to ensure we maintain consistent processing times and do not disadvantage applicants who provide the correct information, we will make a determination on the information provided and will not seek clarification from you in specific circumstances.

For example, where the GMP certificate:

  • is not provided
  • has expired (i.e. >3years since the inspection)
  • is for the wrong manufacturing site
  • is issued using an inequivalent GMP standard
  • does not cover the scope of your application

Once the determination has been made to not issue the GMP clearance, your application will no longer be visible from your TGA Business Portal. You will be notified by email along with the reason for not issuing.

This notification will contain information about the options available to you after your GMP clearance is not issued, for example, how to submit a certification application.

Step 11 - Maintaining your active GMP clearance

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You are responsible for maintaining the currency and accuracy of your GMP clearance(s) at all times.

Maintaining your existing GMP clearances by submitting variation applications will allow you to:

  • keep the original GMP clearance number and
  • avoid the need to update your ARTG entries.

You can only vary an existing GMP Clearance.

  • If your clearance is expired by more than 30 days you will not be able to vary it via the TGA Business Services portal.

This means you are required to:

  • submit a variation application when there are changes to the manufacturer or manufacturing site which may impact your GMP clearance
  • notify us of any significant changes to the manufacturing site, Quality Management System (QMS) or Pharmaceutical Quality System (PQS), products or product range and of any regulatory actions resulting from the outcome of recent inspections
  • renew your GMP clearance application by submitting a variation application in sufficient time
  • submit an extension application and supply valid reasons and evidence (when requested) in sufficient time.

Variations to in-process GMP clearances

You can request a variation to a GMP clearance currently in-process (under review) before the supporting evidence is assessed, by contacting the Manufacturing Quality Branch at GMPclearance@tga.gov.au.

You should detail the specific changes required and provide the relevant evidence to support the change.

If the application has already been assessed and the change or increase in scope was not captured as part of that assessment, you will need to create a variation application once the GMP clearance has been issued. You will need to provide the required supporting evidence and pay the relevant fees.

Renewals, changes and extensions

You can renew, make a change or request an extension to your existing GMP clearance applications by creating a variation application. There are three variation types available on the GMP Clearance variation application form:

  • Change Clearance Details: for changes to scope, applicant, sponsor or manufacturers details
  • Change Clearance Status: for extension or cancellation requests
  • Renewals: to update existing GMP clearances using new GMP evidence: please take processing times into account when submitting your renewal applications.

Some variation applications require the same documentary evidence to be submitted and incur the same fees as submitting a new application. These are:

If the evidence submitted with your original application covers the increase/change in scope, you may provide a Letter of Access to the original clearance as your evidence. However, if updated evidence is available, this should be provided for assessment.

Creating a variation application

  1. Log in to TGA Business Services.
  2. On the homepage select 'Your TGA' and from the dropdown select 'Manufacturer Information'

    Screenshot - Your TGA - Manufacturer Information. 'Your TGA' is the third option at the top of the homepage. 'Manufacturer Information' is the fourth item in the drop down list.

  3. You will be redirected to a list of all your GMP clearances and licences. Enter 'CL' as a filter on 'identifier' and select 'Go'. This will display a list of your active GMP clearances.

    Screenshot - Manufacturer Information - CL as identifier. The 'Filter on' field select 'identifier' and in the adjacent field enter CL. The 'Go' button is to the right of these two fields.

  4. Select the existing GMP clearance you wish to vary.

    Screenshot - Manufacturer Information - Application selection. The list of your GMP clearances will be below the search boxes.

  5. Select 'Vary Application' from the menu bar at the top of your GMP clearance.

    Screenshot - Vary Application button. The 'Vary Application' button is the third button below the title 'TGA eBusiness Services Clearance'

  6. Select one of the three variation types:

We recommend that for any variation application where multiple changes are required, you provide a cover letter outlining these changes.

For example, where you wish to renew your GMP clearance application in addition to updating the contact details and manufacturers name or address.

Change clearance details - Scope, applicant or manufacturer changes

  1. Select 'Change Clearance Details'

    Screenshot - Change Clearance Details. The 'Change Clearance Details' radio button is the first option next to 'Variation Type'

  2. In the client details tab, for Variation Requests select the change(s) you wish to make to your GMP clearance from the following options:

When varying your GMP clearance you should:

  • consider the impact of the change to your ARTG entries and contact the relevant product regulatory area if required
  • select the applicable variation requests for the changes to be made
  • perform a review of all information that exists in the GMP clearance form to ensure the information is both accurate and current.

Change to manufacturer details - Administrative

  1. In client details tab select 'Change to manufacturer details – administrative'.

    Screenshot - Change to manufacturer details - administrative. The 'Change to manufacturer details - administrative' check box is the first option for 'Variation Requests'

    The manufacturer's information from your existing clearance will be pre-populated in the Manufacturer Details section.

    Screenshot - pre-population of Manufacturer details. The current manufacturer name, ID, site details and site ID fields will be pre-populated.

    The manufacturing site selected in your existing application will be pre-populated. If the minor update to the site address has already been registered with TGA, it will automatically be updated in your application.

    Screenshot - Manufacturer Site Details. The Manufacturer Site Details field has a drop down list that you can select from.

  2. If you are updating the manufacturer name or address, select 'Search' to perform a search of the TGA database to discover whether the required update has already been registered by another sponsor.

    Screenshot - Manufacturer Name Search button. The Search button is right next to 'Manufacturer Name'

    In the search box, enter a search string by typing the updated name of the manufacturer and select 'Search'.

    Screenshot - MIS Search Dialog. The search dialog box that appears if you search the TGA manufacturer database

    If the manufacturer's updated name is already registered with the TGA, it will appear in the list for selection. Click on the manufacturer and select 'OK'.

    Screenshot - example search result. The search results will state how many entries were found, as well as a list of those entries.

  3. If the manufacturer name or address has not been updated by another sponsor, select the existing site address and request the update to be applied by providing a cover letter in the optional evidence section.
  4. Proceed to the Evidence tab where the optional evidence is displayed. Select the evidence you will provide to support the update being applied to your GMP clearance:

    Manufacturer Name Changes:

    Provide:

    • a copy of the certificate of registration or;
    • a letter from the registrar in the manufacturers country confirming the change of name or;
    • a declaration from the manufacturer on its letterhead including the following information:
      • reasons for the name change
      • effective date of the name change.

    Manufacturer Address changes:

    Provide:

    • a declaration from the manufacturer on its letterhead including the following information:
      • reasons for the change in address
      • effective date of the change
      • confirmation that there is no physical change to the location of the site.
  5. Select the delivery method for the evidence.
  6. Complete the declaration tab.
  7. Validate then submit your variation application.

The Manufacturing Quality Branch will update the client database (manufacturer name/address) if the evidence supports the change.

Change to manufacturer details - Physical

  1. In client details tab select 'Change to manufacturer details - physical'.

    Screenshot - Client details tab. Change to manufacturer details - physical' is the second tick box in the Variations Requests list.

    If your change is to add a building, plot or unit to an existing site, you can request the update to be applied by selecting the existing site address and provide the evidence to support this change when completing the evidence tab.

    A physical change to manufacturer details will require the same documentary evidence to be submitted and incur the same fees as submitting a new application.

  2. Under manufacturer site details, open the drop down menu to your manufacturer to check whether the new site has been registered with TGA previously. If the new address is in the drop down menu, select it.

    Screenshot - Manufacturer site details. The Manufacturer Site Details has a drop down menu.

  3. Otherwise, for the relocation of a site to a different address select 'New Manufacturer'.

    Screenshot - New Manufacturer button. The New Manufacturer button is directly under the 'Manufacturer Name'.

    Important - Ensure you have thoroughly searched the TGA database for the manufacturer's name and address before you select New Manufacturer. Duplicate entries created can result in extended delays to application processing times and may require significant updates to your ARTG entry.

    If you are unsure whether the manufacturer you intend to use is available in the TGA database, please contact us prior to proceeding with your application.

  4. Enter all the required updated information about the manufacturing site address, upload a cover letter that explains the request and select 'Send'.

    Screenshot - Request for entry of a new manufacturer. There are a number of fields and the ability to attach supporting information. At the bottom of the box is the Send button.

    Once TGA Business Services have made the update to the manufacturer site address, you will be notified and be able to select the details and proceed with the application.

    The time required to make changes to an existing manufacturer can vary depending on the impact of the change.

    Proceed to complete the remainder of the application from this point as if you were creating a new GMP clearance application.

Change of sponsor or applicant details

  1. In client details tab select 'Change of sponsor or applicant details'.

    Screenshot - Client details tab. The 'Change of Sponsor or Applicant details' tick box is third in the lsit of Variation Requests.

  2. Update the relevant sponsor or applicant information in the client details tab by selecting from the available drop down menus.

    If you wish to amend (add or remove) contacts, your company's TGA Business Services administrator can update these details.

    Refer to TGA Business Services - Questions and answers for administrators or contact ebs@health.gov.au for assistance

  3. Complete the declaration tab.
  4. Validate then submit your variation application.

Change of scope

  1. In client details tab select 'Change of scope'.
  2. Subsequently select whether this is:
Increase/Change in scope
  1. Your existing scope will be pre-populated. Proceed to complete the remainder of the application as if you were creating a new application by selecting your scope.
Decrease in scope
  1. Proceed to the API/Product Details tab. Select the substance, dosage forms or manufacturing steps no longer required and select 'Remove'.

    Screenshot - Product Details. There are tick boxes next to each of the manufacturing steps listed. Tick the step(s) you want to remove. Then go the the bottom of the Product Details box to find the Remove button.

  2. Proceed to the Evidence tab where the optional evidence is displayed. Select the evidence you will provide to support the update being applied to your GMP clearance.
  3. Select the delivery method for the evidence.
  4. Complete the declaration tab.
  5. Validate then submit your variation application.

Change clearance status - Cancel or extend

  1. Select 'Change Clearance Status'.

    Screenshot - Variation Type. The 'Change Clearance Status' radio button is the second Variation Type.

  2. Proceed to the Status tab and select whether you want to request to 'Cancel' or 'Extend' your existing GMP clearance.

Cancel your GMP clearance

  1. Select 'Cancel' and provide details in the description text box as to the reason for the cancellation request.

    Screenshot - Status tab. The Cancel radio button is the first option for 'Select new status'. The description box follows.

  2. Complete the declaration tab.
  3. Validate then submit your variation application.

Extending your current GMP clearance expiry date

You may request a short-term extension of your GMP clearance if there are valid reasons to extend it. You may be required to provide evidence of the reason so we can process the extension.

Usually no more than one extension can be given in addition to the six months already applied to an issued clearance. If you cannot provide updated evidence, you will be required to submit a GMP certification application for a TGA on-site inspection.

  • If your clearance is expired by more than 30 days, you will not be able to vary it via the TGA Business Services portal.
  • Extensions may not be given where an existing clearance has been given a shortened expiry date or has previously not been issued.
  • We may not grant an extension without valid reasons and/or evidence (for example, if you submit late renewal applications).
  1. Select 'Extend' and from the resulting drop down menu select the reason for the extension request from the following options:
    • Awaiting TGA inspection
      • Select this option when TGA is to perform an on-site inspection
    • Awaiting GMP clearance application assessment by TGA
      • Select this option when a renewal GMP clearance application has been submitted
    • Awaiting inspection by regulatory authority
      • Select this option when inspecting authority has scheduled for an inspection
    • Awaiting evidence from regulatory authority
      • Select this option when there has been a recent inspection performed and awaiting on evidence
    • Other (Note: Selecting 'Other' will generate a heading text box to allow you to enter your reason for extension).
      • Select this option if your reason for the extension is not listed in the drop down menu. Please enter a brief reason in the heading text box. Please enter any additional details about this reason in the Description text box.

    Screenshot - Status tab. The 'Extend' radio button is the second option for 'Select new status' There is a drop down list for the reason for extension.

  2. Select whether this request is the first extension request you have made. If 'No, provide the previous extension request expiry date.

    Screenshot - subsequent extension request. There is a Yes and a No radio button for 'Is this a subsequent extension request'. If 'Yes', there is a date box for the previous request expiry date.

  3. Depending on the reason for extension chosen, provide further information in the description text box. For example:
    • Awaiting TGA inspection
      • In the description text box, please enter the TGA certification (CE) number
    • Awaiting GMP clearance application assessment by TGA
      • In the description text box, please enter the GMP clearance (CL) renewal application number
    • Awaiting inspection by regulatory authority
      • In the description text box, please enter the inspecting regulatory authority and proposed inspection dates
      • Please also send an email to GMP clearance referencing the extension clearance number and provide supporting information from the inspection authority regarding inspection dates
    • Awaiting evidence from regulatory authority
      • In the description text box, please enter the inspecting regulatory authority and inspection dates
      • Please also send an email to GMP clearance referencing the extension clearance number and provide supporting information when the evidence will be available
    • Other
      • In the description text box, please enter further information. If waiting on evidence, please provide the type of evidence and when this will be available.

    Screenshot - Description. The 'Description' box is a free text field.

  4. Complete the declaration tab.
  5. Validate then submit your variation application.

Renewals

You are expected to submit an application to renew your existing active GMP clearance once new evidence becomes available and preferably no later than six months before your clearance is due to expire.

  1. Select 'Renewals'.

    You may also request to include other changes as part of your renewal application (for example, change of sponsor contact details) by selecting the variation requests below.

    • If no other changes are required, do not select a variation request.

    Screenshot - Client Details. The Renewals radio button is the third Variation Type. There are four tick boxes for Variation Requests.

    Important - Please take processing times into account when submitting your renewal applications.

    • We may not grant an extension without valid reasons and/or evidence (for example, if you submit late renewal applications).
  2. Proceed to complete the remainder of the application from this point as if you were creating a new GMP clearance application.

Transferring your GMP Clearance

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If products on the ARTG are transferred between sponsors, the associated existing active GMP clearances may need to be transferred as well.

The new sponsor must contact GMPclearance@tga.gov.au and provide:

  • the details of all affected clearances to be transferred
  • a letter from the transferring sponsor indicating assent to the GMP clearance transfers; a copy of any sale/transfer agreement may also be acceptable
  • current details (Client ID number, contact information).

The new sponsor needs to have a GMP, quality or technical agreement with each manufacturer with whom they have a direct relationship (this may be requested).

  • Expired GMP clearances cannot be transferred. A new application needs to be submitted by the new sponsor.

Clearances currently under assessment that have had a transfer of sponsorship processed will not be viewable by the new sponsor until the application has been issued.

Cancellation or reduction in scope by TGA

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We may cancel or reduce the scope of your GMP clearance where:

  • you decline to contribute to the cost of a TGA on-site inspection
  • the manufacturer declines a TGA on-site inspection
  • the outcome of a TGA on-site inspection is unsatisfactory
  • an MRA partner or other regulatory agency withdraws GMP certification, or we receive other compliance signals
  • evidence submitted to us is subsequently found to be incorrect.

You will be notified by email of the intention to cancel or reduce the scope along with the reasons for it, and you will be provided the opportunity to respond.

Evidence naming conventions

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The table below outlines the naming conventions for evidence being uploaded with your GMP Clearance application.

Each piece of evidence should be provided as a separate file. If supplying multiple documents in response to a single item of evidence (for example a SMF and separate appendices), please provide a single zip file.

You will need to name each file with the document number prefix and the required file name to validate your application, for example:

  • 8 Release SOP

You cannot add additional text before the required naming convention as this will fail validation. For example, the following will fail the validation rule:

  • 8 Company Name Release SOP
  • Company Name 8 Release SOP

You can add additional text after the required naming convention. For example:

  • 8 Release SOP - Company Name - Effective Date
File naming convention table
Prefix # Evidence name The beginning of the file name (including the prefix number)
1 Current GMP or GLP or ISO Certificate 1 Certificate
2 Most recent inspection report 2 Inspection Report
3 Regulatory Inspections list 3 Regulatory Inspection List
4 Regulatory Actions Details 4 Regulatory Action Details
5 Site Master File or Quality Manual or equivalent 5 Site Master File or SMF or Quality Manual or QM
6 GMP or Quality or Technical Agreement or equivalent 6 GMP or Quality or Technical or Agreement or TA or QA
7 List of Products intended for supply in Australia 7 Product List
8 Release for supply procedure 8 Release for Supply procedure or Release SOP
9 Validation Master Plan 9 Validation Master Plan or VMP
10 Latest Product Quality Review 10 Product Quality Review or PQR
11 Authorised laboratory tests 11 Lab test
12 Manufacturer's declaration for Active Pharmaceutical Ingredients (APIs) 12 Declaration
13 Certified translation statement 13 Translation
14 Copy of the certificate of registration or a letter from the registrar in the manufacturer's country confirming the change of name 14 Name or Address Change
15 Cover letter detailing extension request and reason 15 Letter
16 Cover letter requesting change 16 Letter
17 Botanical ingredients evidence for authenticated standard reference materials 17 Botanical authenticated standard reference materials
18 LoA to Clearance 18 LoA Clearance
19 LoA to Evidence 19 LoA Evidence

How to create a zip file

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  1. Locate the file or folder that you want to zip.
  2. Press and hold (or right-click) the file or folder, select (or point to) Send to, and then select Compressed (zipped) folder.

    Screenshot - Send to - Compressed (zipped) folder. 'Send to' is the ninth item in the first list 'Compressed (zipped) folder' is the first item in the second list.

  3. A new zipped folder with the same name is created in the same location. To rename it, press and hold (or right-click) the folder, select Rename, and type the new name.

    Screenshot of the zipped folder '5 Site Master File'

    Screenshot - Rename.Rename' is the second last item in the list.

Keep up to date

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For further information or associated webpages regarding GMP clearance, please go to the GMP clearance tab on the Manufacturing medicines webpage of the TGA website.

We will continue to keep industry informed of important changes or updates regarding the GMP clearance process on the Notices about GMP clearance webpage.

Troubleshooting

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Please see below for common issues raised. If you come across any issues, please use the troubleshooting guide below. However, if you are still unable to rectify the issue, please contact GMP clearance and include the following:

  • GMP clearance tracking number
  • Screenshot of the issue (if IT issue related)
  • Your username (if IT issue related)
Issue Suggestion

I am experiencing TBS related issues, such as:

  • I don't have administrator access to submit an application.
  • I'm not listed as a contact in the application.
  • I need to reset my password for the TGA Business Services account.

If the contact is not displayed in the drop down list, your company's TGA Business Services administrator can update these details. Refer to TGA Business Services - Questions and answers for administrators.

For TBS related issues, please contact ebs@health.gov.au for assistance.

I can't select a radio button or checkbox in the GMP clearance application form.

Please save your GMP clearance application, refresh your internet browser and try saving again.

If you are still experiencing issues, please contact GMP clearance prior to submitting the application.

I am experiencing problems when uploading evidence to the application.

Please save your GMP clearance application, close your internet browser before trying to upload the evidence again.

If you are still experiencing issues, please contact GMP clearance prior to submitting the application.

I received notification an invoice has been raised, however I cannot see it.

Please wait for 24 hours from the date GMP clearance sends you an email.

If you have not received an invoice by then, please contact GMP clearance.

I am experiencing validation errors when entering GMP clearance details for my product submission.

Please contact the relevant product regulatory area regarding the validation message shown in the respective lodgement systems.

If the selections you made result in validation issues with the regulatory submission system, you may be required to submit a variation application and pay the relevant fees.

Version history

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Version Description of change Author Effective date
17th Edition Australian Regulatory Guidelines Good Manufacturing Practice (GMP) Clearance for Overseas manufacturers Office of Manufacturing Quality 12/05/2011
V18.0 Updated title to GMP clearance guidance
Restructured to be more readable
Added instructions for submitting GMP clearance applications
Manufacturing Quality Branch
Regulatory Guidance Team
September 2017
V18.1

Added fee table in GMP clearance basics section

Clarified that separate applications are required for each unique site address in the TGA database

Provided additional information regarding alternative or supplementary information to be provided upfront where applicable and the application receipting process

Clarified when applications would be removed from the system due to non-payment and the criteria for immediate not issue of GMP clearances for the MRA pathway

Provided additional information and illustrations around GMP agreements

Clarified for cell banking activities, names of specific cell lines are not required to be entered in the application

Provided additional information for extension applications

Added troubleshooting section

Minor editorial changes

Manufacturing Quality Branch January 2019