Report a problem with a medicine

Report an adverse reaction to a medicine

Consumer Adverse Medicine Events Line: Ph 1300 134 237
<http://www.mater.org.au/ame/>
This phone-in service, provided by the Mater Hospital, Brisbane, is available for members of the general public who suspect they have experienced an adverse medicine event. The service forwards reports of suspected adverse reactions to the Adverse Drug Reactions Advisory Committee.
Prepaid reporting form ("blue card")
<http://www.tga.gov.au/adr/bluecard.htm>
Report electronically
<https://www.ebs.tga.gov.au/ebs/ADRS/ADRSRepo.nsf?OpenDatabase>
Reporting problems with unapproved medicines: see the information about Accessing unapproved therapeutic goods in Australia <http://www.tga.gov.au/docs/html/unapp.htm> for requirements, criteria and timeframes for reporting adverse events and reactions associated with the use of unapproved medicines in Australia.

If your enquiry is not specifically about adverse medicine reactions, see: Contact the TGA

Email: adr.reports@tga.gov.au
Phone:
- 1800 044 114 (freecall within Australia)
- 02 6232 8180
- Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:
  - TTY or computer with modem users phone 1800 555 677 then ask for 1800 020 653
  - Speak and listen (speech to speech relay) users phone 1800 555 727 then ask for 1800 020 653
Fax: 02 6203 1616
Post: Office of Medicines Safety Monitoring, TGA, PO Box 100, Woden ACT 2606, Australia

Medicine problem report form
Use this form to report deficiencies or defects of medicines, which are thought to have arisen during manufacture, storage, or handling (not adverse reactions)

If your enquiry is not specifically about medicine problems, see: Contact the TGA