Prescription medicines

You need a doctor's prescription to buy prescription medicines from a pharmacist. Otherwise, only authorised health care professionals can supply them, such as in a hospital setting. Examples include contraceptive pills, antibiotics and strong painkillers.

Contact details for enquiries about prescription medicines

If your enquiry is not about prescription medicines, see: Contact the TGA

Contact details
  • 1800 020 653 (freecall within Australia)
  • +61 2 6232 8644

Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

  • TTY or computer with modem users: phone 1800 555 677 then ask for 1800 020 653
  • Speak and listen (speech to speech relay) users: phone 1800 555 727 then ask for 1800 020 653
Fax +61 2 6232 8140
Postal address Prescription Medicines Authorisation Branch
Therapeutic Goods Administration
PO Box 100
Woden ACT 2606
Street address
(for deliveries)
Therapeutic Goods Administration
136 Narrabundah Lane
Symonston ACT 2609