Freedom Healthcare Quad Walkers

Recall – potential for injury as a result of breakage

22 September 2017

Consumers and health professionals are advised that Freedom Healthcare, in consultation with the TGA, is recalling two batches of two different models of Freedom Healthcare Quad Walkers.

Freedom Healthcare Quad Walkers are walking aids.

photo of Freedom Healthcare quad walkerThe affected model numbers are BRO209 (pictured) and BRO199. The walkers that are being recalled were produced in June and October 2016 and have the batch number FHFHCBR13 or FHFHCBR15.

There have been reports that in some instances the front right wheel of walkers from these batches has worked loose or broken away from the frame. If this occurs, there is a risk that the user could be injured.

Information for consumers

Freedom Healthcare is writing to people who, according to their records, may have a walker that is affected by this recall to provide further information about this issue and details of the recall procedure.

If you or someone you provide care for uses a Freedom Healthcare Quad Walker, check the information sticker on the walker to find the batch number.

If you have a walker with batch number FHFHCBR13 or FHFHCBR15, return it to the place of purchase for a replacement or refund.

If you have any questions or concerns about this issue, call Freedom Healthcare on 07 3223 4444 or email rcajee@prescare.org.au.

Information for health professionals

Please be aware of this issue and advise patients accordingly if they seek advice.

Reporting problems

Consumers and health professionals are encouraged to report problems with medical devices. Your report will contribute to the TGA's monitoring of these products. For more information see the TGA Incident Reporting and Investigation Scheme (IRIS).

The TGA cannot give advice about an individual's medical condition. You are strongly encouraged to talk with a health professional if you are concerned about a possible adverse event associated with a medical device.